Star Auto Authority Collision Inc
In operation 42 years, 24 years at this location.
Star Auto Authority was founded in Glenview, Il. as C&M Auto Service in 1984. After 15 successful years, the company opened a second, much larger (24,000 sq. ft.) mechanical repair facility in 2001 in Vernon Hills, Il. In 2007, the partners separated C&M into two companies and Mike Starovich took the reigns in Vernon Hills. In July, 2008, C&M debuted as Star Auto Authority, Inc. In August of 2011, we added our collision center business to our mechanical services offered, and the collision business has grown rapidly ever since. In 2016, 2000 square feet was added, and in 2017, a separate Star Auto Authority company was born--Star Auto Authority Collision, Inc.which is now about 30% of the total business (70% mechanical). We offer more than 30 loaners, digital inspections, and service and value second to none. Our friendly, experienced staff will treat you like our closest friends and relatives. That's because we hire nice, intelligent people that get things done right.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job
Customer Service - 4.5/5.0 -
Great job with repairs, accurate quote and considering the hurdles that Covid throws in done in a timely manner.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My mother became a customer of Star Auto Authority because of my recommendation.
Repair Quality - 5.0/5.0 -
I have had work done by Star Auto Authority. They always do outstanding work and that's why keep returning.
Customer Service - 5.0/5.0 -
Eddie is very pleasant to deal with. He has great customer service skills.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
It’s going on 7 weeks and my car is still not done when I have been told in more then one occasion it would be.
Customer Service - 0.5/5.0 -
I’m still waiting for my car to be finished. Going in 7 weeks and the only time I hear anything about the car is when I call in!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Took considerably longer than estimated, would have appreciated a more accurate estimate on time. However the loaner car made it so it wasn't too much trouble, and the work done was superb!
Customer Service - 4.5/5.0 -
Communication was spotty but when I did reach someone they were always kind and courteous and went above and beyond for me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0 -
Should have a 10 plus category
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was very good. Rental car was a gigantic bonus. The car looked brand new when it was finished.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Eddy and Bill were great!!!!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eddy and Bill were GREAT!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service and communication!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Sometimes the cost is higher than other shops.
Repair Quality - 4.5/5.0 -
I appreciated the effort to find me a used part to save money but when I dropped the car off as scheduled, I found out that the part hadn't arrived yet.