State College Ford L/M Inc.
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- Full Service Mechanical
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- Paintless Dent Repair
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| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did an amazing job ! They also straightened my husbands airborne wings plate . Looks like it was never crunched . Plus washed my car ! They did outstanding !!
My Experience - 5.0/5.0 -
Overall, the work performed looks great. Small issue with the door latch currently and if issue does not rectify itself, instructions were issued to stop back in a week or 2 to see what additionally can be done. Appreciate the timely repair performed and would recommend to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Easy to work with and expressed desire to make sure repairs are and will be complete to my satisfaction.
My Experience - 5.0/5.0 -
Excellent customer service!
My Experience - 5.0/5.0 -
Great customer service, great job on the car repair. Couldn't be better
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
2nd time using the body shop. Great experience both times
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was pleased with everything except Communication after the due date could have been better since it was a day late.
My Experience - 5.0/5.0 -
State College Ford did a great job repairing my Fusion. Very welcoming team at the body shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a very good job.
Customer Service - 5.0/5.0 -
Very welcoming team of guys.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair work was good but little chip marks on the hood and and a few on the passenger door that wasn’t there before I washed the car before it went in and I pay attention to that when I asked the one guy he said it was stone marks but if stones hit my car I would know it my husband also said the same thing about the marks that he didn’t believe they were there . I didn’t know if George the guy who took the pictures took pictures of the whole car or just where tue damage was at from the deer hitting my car. Might need to call and check on that
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The work that was done on the truck is great but the fact that it took over 9 months to get our vehicle back is horrifying. We had no rental car coverage and couldn't be given any kind of timeline as to when the truck would be complete. We thought we might have it in November but then they found more issue and said maybe end of December. The accident was May 5, 2023 and we didn't get it back until January 25, 2024. Something is wrong that these garages can't get parts in a timely manner and are waiting half a year for them to arrive. You automatic email systems needs updated. The business card you have as a header has the contact information for a previous employee who isn't even there anymore. You sent me 3 automated emails that were all false. You wanted me to verify I picked up my vehicle and I hadn't even heard that it was ready from the garage.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You kept me up to date on your production