Stelton Motors-Paul Ries & Sons Oak Park

4.8 (381reviews)
96%
639 Madison St,  Oak Park [email protected],  IL  60302
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Shop AssistantSparkles

In operation 113 years, 81 years at this location.

Stelton Auto Body is a family owned auto repair business that has been in business since 1945. in 2023 Paul Ries & Sons acquired Stelton because they carried the same traits and values as we do. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (381)

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Repair Quality

Customer Service

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Likely to Recommend

This is my third time coming here, so I would recommend them to others

Repair Quality

Scheduling was easy, and they kept me informed on the progress of the repairs and had it done on a timely basis. Great result

Customer Service

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Repair Quality

Customer Service

I was not informed about a 3% fee for credit card payments until I picked up the vehicle

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Repair Quality

Easy communication and follow up on plans discussed.

Customer Service

Clear and timely communications

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I've already recommended people

Repair Quality

When I recieved my car I was overjoyed with how new my car looked after Stelton Motors worked on it. I gave recommendations because everyone wanted to know who worked on my car. They care about their customers. One of the mechanics walked me to my car and gave me a breakdown of everything they fixed.

Customer Service

I was called in between the time my car was with Stelton Motors to inform me of estimated finishing time. Very professional, pleasant and polite

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Likely to Recommend

Repair Quality

Everyone had a very excellent personality.

Customer Service

My SUV looks new!

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Repair Quality

Thank you guys you did a wonderful job

Customer Service

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My Experience

Body work was good. However I had to clean the inside of my car from spray residue and dirt on my seat. I also have a large new scratch on my car which was not there when I brought it in. Will be calling in tomorrow

Likely to Recommend

Repair Quality

They fixed some issue I had right after my initial work was done. Very professional

Customer Service

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Friendly staff

Repair Quality

Faster than quick with the time it took to repair my car

Customer Service

Faster than quick with the time it took to repair my car

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Repair Quality

Everyone was very helpful and was satisfied how my car looked brand new again

Customer Service

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Repair Quality

Customer Service

The best customer service I’ve had in a while..

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Repair Quality

Customer Service

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Repair Quality

The body on the outside looked good but there were some issues with the wheel bearings that were over looked and not fixed.

Customer Service

I had to call after my car had been in the shop for 2 weeks to get an update about the repairs and when my car would be ready.

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Repair Quality

Customer Service

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Communication was fine.

Repair Quality

My Husband and I have used your service in the passed, that's why we return. Very satisfied with your professional on our vehicle.

Customer Service

Very satisfied with your service. My Husband and I have used your service before. So, we already know Your service is the Right place to come to!😊

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Repair Quality

Customer Service

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My Experience

The team was professional and flexible with rescheduling my appointment after an illness caused me to miss it. Everything is working well and looks great

Likely to Recommend

Repair Quality

There was a strong chemical odor in my car just after the work was done. I would like to have been told about it and how long it might take for the odor to dissipate.

Customer Service

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Likely to Recommend

Repair Quality

Looks great. Glad to have my car back. Thanks. Lynn Tallackson

Customer Service

Took longer than expected but I understand the door handle was the problem.

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Repair Quality

Customer Service

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