In operation 113 years, 81 years at this location.
Stelton Auto Body is a family owned auto repair business that has been in business since 1945. in 2023 Paul Ries & Sons acquired Stelton because they carried the same traits and values as we do. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 4:00 pm |
| Tue | 7:30 am - 4:00 pm |
| Wed | 7:30 am - 4:00 pm |
| Thu | 7:30 am - 4:00 pm |
| Fri | 7:30 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and very timely service, everything looks good and functioning:)
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Los recomendaré, sin duda muy profesionales.
Repair Quality - 5.0/5.0 -
Gracias, excelente trabajo.
Customer Service - 5.0/5.0 -
Excelente. Gracias
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy with the work Excellent job
Customer Service - 5.0/5.0 -
Very nice and helpful
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
My initial interaction was good. But the follow up interactions fell short. When I picked up my vehicle I just paid and was given keys. In the past I was shown the work they did and things explained. I picked it up and it was raining so I couldn’t really see or examine it like that so it looked good. After further examination the color doesn’t match like it should to me it’s darker more “tan” than my champagne silver.
Customer Service - 3.5/5.0 -
No one was unpleasant during communications. However, I called for a particular rep and my call was never returned.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
After initial inspection of car and twice before the car was brought in for repair I was informed that the color damage on the back side will be recolored. But when I picked the car after repairs I noticed it was not done. When I brought this to the attention the person at the repair shop, he offered some excuses. If they promised to take care of something to a customer at the time of and after the inspection they should take care of it at the time of repairs. It’s not a good professional practice to make assurances to customers that are not carried out or kept.
Customer Service - 2.5/5.0 -
Customer service was polite. The repairs were not done in a timely manner. The repairs were delayed by a week while the car remained in the shop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great, and the process was painless. Communication was timely and easy.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
When I crank my car up I still hear this noise
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great. Great job!!
Customer Service - 5.0/5.0 -
Everyone was really nice and took care of everything!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I wouldn’t send anyone I know anywhere else completely trustworthy and reliable excellent craftsmanship business
Repair Quality - 5.0/5.0 -
Fantastic, customer service, and completion time
Customer Service - 5.0/5.0 -
They were thorough and friendly, and everything was comprehensive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and excellent customer service👍
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Forgot to connect my power mirrors
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very pleased
Repair Quality - 5.0/5.0 -
Quick service
Customer Service - 5.0/5.0 -
Helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very impressed with the effectiveness and efficiency of Paul Reis Auto Repair. Very personable staff, and work was well done. My one issue, and it’s not really their fault is that the repainting has very bad fumes that still exist 4 days after picking it up. I cannot sit in the car without getting an immediate headache from the fumes. I assume all car repair places have the same problem. But I still can’t drive the car. Wish there was a way to filter out these fumes. Googling the issue indicates it could take 30-60 days to dissipate.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job super friendly