Stelton Motors-Paul Ries & Sons Oak Park

4.8 (382reviews)
96%
639 Madison St,  Oak Park [email protected],  IL  60302
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Shop AssistantSparkles

In operation 113 years, 81 years at this location.

Stelton Auto Body is a family owned auto repair business that has been in business since 1945. in 2023 Paul Ries & Sons acquired Stelton because they carried the same traits and values as we do. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (382)

Likely to Recommend

Repair Quality

Very professional and courteous

Customer Service

Explains the process and polite and professional

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Repair Quality

Customer Service

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Likely to Recommend

If I ever need repairs again this will be my go to the shop

Repair Quality

They did a beautiful job the car looks beautiful

Customer Service

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Likely to Recommend

Repair Quality

They did a amazon job on my vehicle and yes i would recommend them .. the customer service is great

Customer Service

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Likely to Recommend

Repair Quality

Repairs were done in a great timely matter, everything looked great and spotless. Maria was a great help, great customer service, would highly bring my car back with her. Made sure everything was done with great communication!

Customer Service

Great customer service given by Maria!!

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Likely to Recommend

I definitely recommend this shop and would get it serviced there again, if needed.

Repair Quality

The repair looks great. Excellent work

Customer Service

Very professional and friendly.

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Likely to Recommend

Repair Quality

Maria was great to deal with, nice and professional. The PDR technician did a great job, exceeded my expectations.

Customer Service

Maria was awesome

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Likely to Recommend

Yes. The body work is good. The detailing after all was done was good. Communication is the key

Repair Quality

Car looks great. Runs great. Nice to have a clean, shiny car.

Customer Service

Everyone is kind, pleasant, polite. All of my questions were answered, etc. All the basics are there for the drop-off and pick up of my car. I received no communication about the delays in repairing my car that delayed pick up and then delayed again with staff illness. I initiated communication as to when I could pick up my car on initially planned pick-up dates. That needs to improve. Text messaging , like this, is ideal. This is the only text communication I have received. A bit late to not be disappointed.

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Likely to Recommend

Great staff doing the estimates. Stelton Motors has the best most reasonable estimates when compared to local competitors. Tied in well with insurance companies processes.

Repair Quality

Customer Service

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Likely to Recommend

Great service!

Repair Quality

Car looked like new.

Customer Service

María and Amanda were very pleasant and very helpful. I also received an update via voicemail which was great!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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The same

Repair Quality

I was satisfied with your work and would recommend me you guys.

Customer Service

The same

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Repair Quality

Customer Service

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Likely to Recommend

They are great I already have.

Repair Quality

They always do a great job I believe over the years I been there with repairs at least 3 times and they have always done a great job on repairing my car it looks brand new. The office staff is amazing also very friendly professional and kind.

Customer Service

Office staff is excellent! Very nice people.

Likely to Recommend

Repair Quality

They went above and beyond and took care of me and my car repairs, managing my car insurance claim and everything. Highly recommend.

Customer Service

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Likely to Recommend

Repair Quality

I noticed some things that were cut corners on my repair but 🤷🏽‍♂️

Customer Service

just on the follow up part … to keep customers informed

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Likely to Recommend

Repair Quality

Everything looks great 😊

Customer Service

Everyone one was friendly and kept me updated

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Likely to Recommend

Repair Quality

Amanda, John’s and Nick were great!

Customer Service

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