Stew Hansen's Urbandale Collision Center

4.8 (1,185reviews)
96%
12103 Hickman Road,  Urbandale,  IA  50323
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Shop AssistantSparkles

In operation 26 years.

Stew Hansen’s Urbandale Collision Center is fully equipped to handle all of your auto body repair needs. We operate closely with insurance companies to ensure that your vehicle returns to a like-new condition as quickly as possible. The paint shop works tirelessly to match all colors and trims, yielding a factory-quality finish. From a mild fender bender to a major automotive repair, our trained professionals will restore your vehicle to high level standards. Give us a call today at (515)331-2904.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,185)

My Experience

Completed in a timely, professional manner

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Repair Quality

The repairs to my car look excellent. I do appreciate how quickly they were able to get it finished. However, when I was picking it up, no one came out with me to look it over. It was top to bottom filthy. When I went to start it, the battery was dead. I had to go back in to get a jump. So, the body work was top notch but the presentation and customer service at the end was sorely lacking.

Customer Service

The repairs to my car look excellent. I do appreciate how quickly they were able to get it finished. However, when I was picking it up, no one came out with me to look it over. It was top to bottom filthy. When I went to start it, the battery was dead. I had to go back in to get a jump. So, the body work was top notch but the presentation and customer service at the end was sorely lacking.

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My Experience

Quick. Excellent support.

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Fast, efficient service performed.

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Returned Clean

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Great work by the entire Stews Team! Thank You!

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Very poor communication. I had multiple instances of “we will let you know when parts are in” & literally months later nothing. I understand this happening once or twice but over 3 times is hard to understand.

Returned Clean

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Absolutely!

Repair Quality

Outstanding, and Jacob is a treasure. He has incredible people skills.

Customer Service

Again, can’t say enough good things about Jacob in the body shop.

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My Experience

outstanding in every aspect

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My Experience

Damage was repaired flawlessly

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Absolutely

Repair Quality

Great service there!

Customer Service

Great service all the way around. Only thing i would say is that the enterprise. For car rentals, dirty, smelly they dont have time to due deligence cleaning vehicles

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Communication regarding how long it would take, what they were doing, delays, etc would have been very helpful. Not one phone call regarding the delays.

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My Experience

Thank you for the excellent care, communication and quality repair work you guys had for my truck. I’m very satisfied with the work you guys completed!

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