Stewart Motor CO Collision Repair

Likely to Recommend - 0.5/5.0

Repair Quality - 3.5/5.0 -

So far everything looks great but it took 2 months way too long

Customer Service - 0.5/5.0 -

Took 2 months to complete and the guy acted like he didn't want to with me he had an attitude

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

Thank you for your inquiry. Everyone I dealt with was courteous and friendly. I have previously left some disatisfaction comments, that were never responded to. My clock was never changed on my behalf, after daylight savings time occurred. My maintenance light has been on while it was in your possession, however no one had the courtesy to tell me why? My car had an alignment but it drifts going down The freeway. The sensor behind the Toyota logo, I believe was replaced, yet it seems to have affected, somehow, the cruise control, the reception for the radio in Spotify apps, and the ability for the Bluetooth receiver to broadcast telephone conversations over the cars speaker. The map button tells me that the navigation is not downloaded, however my Entune and Toyota app are… Unless I am not operating the features correctly, everything worked prior to the collision center working on my car. Thank you…

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

I’m concerned that the alignment may not have been what it supposed to be, as the car drifts and pulls to the right. I was told that the brakes were inspected at the time of repairs, but there is a minor squeak when the brakes are applied. This vehicle is used for highway driving only! In addition, there have been times I have suspected that the sensor in the grill is not connected properly? The radio will cut off on its own, the Bluetooth in the vehicle doesn’t always work, in different buttons on the radio say that navigation is not connected even though it shows it is on my phone? Thank you

Customer Service - 4.5/5.0 -

Everyone seems to be courteous

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

They treated me with disrespect. I drive a sports car and my concerns were tossed aside without listening to what I saw as. Failure to repair my vehicle to my satisfaction. They were obtuse and walked away as I was explaining what I saw as dishonesty. They charged the insurance company for parts any when I picked up my vehicle the same used parts were still on the vehicle. Someone took the money for the parts. I didn’t authorize used parts nor repair of the old parts. I was told new parts would be used. and was lied to.

Likely to Recommend - 0.5/5.0 -

Zero!!!!!

Repair Quality - 0.5/5.0 -

Your leadership was very obtuse and rude. My vehicle is now at another location i. Corsicana to fix what you messed up and couldn’t fix correctly. My car sits at an angle. There is still damage. You used old parts and ordered and were paid for new parts. Your company has been removed as a trusted company from State Farm.

Customer Service - 0.5/5.0 -

Very rude

Returned Clean

My Experience - 5.0/5.0 -

Very satisfied with the great service. Thank you for taking take of our vehicle in a timely manner.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Kenny was great at communicating what was going on with my car. The repairs were done quickly and with care.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Work was done well and in a timely manner.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Always good service at Stewart Toyoto

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work

Customer Service - 5.0/5.0 -

Great work

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My only concern is no masks worn by personnel in Collision when with customers.

Customer Service - 5.0/5.0 -

Again the lack of mask wearing by personnel when dealing with customers is very concerning. Personnel in service Dept wear but not collision!!

Returned Clean

My Experience - 5.0/5.0 -

Everyone at the dealership treated me so well...I am a truly satisfied customer. They explained all the repairs with me and spent time to help me understand the procedures and also preventive maintenance issues. Jay coordinated all communication with me and he was both highly informative and kind. The lady at the front desk also helped me, I can’t remember her name but she had pretty, colorful hair! Gary helped me at the dealership during my visit to pick up my car and I appreciated how he provided me with a safe car while mine was serviced and his updates on the progress was so encouraging. Awesome service! Thank you. Cathy Galloway Stewart Toyota is the best!

Likely to Recommend - 5.0/5.0 -

Everyone I know has heard of high praise for Stewart Toyota!

Repair Quality - 5.0/5.0 -

Excellent! This experience exceeded all my expectations. Wonderful people, great service, I felt completely at ease and respected as a customer. Couldn’t have been better! I love my association with Stewart Toyota. Todd Wills sold me this vehicle and I’ve been a happy customer!!!! Cathy Galloway

Customer Service - 5.0/5.0 -

Great experience!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

my daughter's car. she has had no complaints so I guess you did a good job. thank you

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Awesome service beautiful job on my car

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

A great job on the repair of our Camry. These guys are really good. Service was the best. Kenny Thompson, thanks a bunch for taking care of us. Gary and Linda Abel

My Experience - 5.0/5.0 -

I had a great experience here. They are quick and efficient. The whole process was smooth and stress free. They took great care of my car and i am more than satisfied with the repairs made.

My Experience - 5.0/5.0 -

Mr. Kenny was very polite and friendly and his collision service team did a fantastic job in a TIMELY manner. Thank you!

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean