Stocker Collision Inc.

4.8 (983reviews)
96%
172 Premiere Drive,  State College,  PA  16801

In operation 60 years.

Factory trained technicians, I-CAR Gold Glass, Water bourn paint system, OUR WORKMANSHIP IS GUARANTEED AS LONG AS YOU OWN YOUR VEHICLE

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (983)

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My Experience

The whole experience was better than I expected and they also got my repairs done ahead of schedule! Thank you!

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My Experience

I reviewed the vehicle with Amanda and Tom. We took pictures of these areas where the workmanship was not satisfactory. Tom is calling me to schedule to get this vehicle back in next week.. he agreed and saw the issues

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Not sure we’ll have to wait to see how the second time I get the vehicle back and what it looks like to professional standards

Repair Quality

Had to come back in the paint looked good but the the bottom of the frame was still bent in the mud flap wasn’t adhered correctly. The running board still had some white paste on it. The rubber between the fender and the front door wasn’t correct and needed replaced and was never done even though we talked about it and on the inside of the front door, the rubber boot was broke off and at the bottom of the driver door the seal started to rip because it was making a clicking noise in the door wasn’t adjusted properly. The only reason why I gave it a three is because the paint looked OK the workmanship manager Matt came out, saw it, and I could tell he was disappointed in the work. I don’t want it back until it is correct. I got estimates before my me making my decision and Tom your estimator was very courteous very knowledgeable so I went with stalker being a brand new building and you guys have done quality work in the past with my daughter. I told Matt if something needs to be repainted because you have to rebound the fender out or whatever needs to be done to make the gaps correct do so

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Calm the estimator was very good, but no one showed up to go over in detail on the workmanship

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My Experience

This was our first time working with Stocker Collision, and we were completely satisfied. They made the entire process a pleasure from start to finish.

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The entire staff made the whole process incredible from start to finish. Such a pleasure to deal with. Would definitely recommend for all your auto collision needs.

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Very professional and did great work

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My Experience

Very perfect people there very friendly they did excellent job even washed my car thank you all

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Very professional loved the experience

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Awesome people

Returned Clean

My Experience

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As of now, I will not be which is very sad because all of my other experiences at Stocker has been decent.

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I'm unsure what to think at this time. I still do not have my vehicle back as of today.... so I do not have the ability to make a comment about the collision "work" that was completed at this time. My issue is again, I still do not have my vehicle. I had spoken with multiple individuals on the phone, I had watched employees write down on my paperwork/folder how my car post collision center was to be driven OVER TO STOCKER SUBARU to then have an inspection completed the next day. When I spoke to a gentleman on the phone LAST TUESDAY AFTERNOON (May 5), it was known my vehicle was to be over at the Subaru service center by the next morning for my service appointment (I have email confirmation). I received an email Wednesday afternoon that my car "missed" the appointment... I did not have my car, so how would I MISS THE APPOINTMENT? The collision center NEVER took it over to the service center as promised multiple times... SO then the service to my car was delayed almost two days, then a part was to be ordered and due the the part NEVER SHOWING UP on Friday morning like i was promised once again.... I still do not have my car. It will be TWO WEEKS TOMORROW (actually tonight) that I do not have my car.

Customer Service

I am VERY dissatisfied with all that happen. The only saving grace is that Lexi was amazing with the original assessment of my car and being very communicative until she went out on leave.

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