Strange's Custom Auto, Inc.

5.0 (538reviews)
100%
430 Industiral Rd,  Newport,  TN  37821
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Strange's Custom Auto Inc. is a family owned, full service collision center that was founded in 1982. Whether your vehicle's damage is merely cosmetic or preventing your vehicle from being drivable, Strange's Custom Auto is here to help As collision professionals we take pride in our ability to assist our customers thru this unexpected event. We ask that you make an appointment with us to assess your vehicle's damage(s) and construct a repair plan that best suits your auto body repair needs. We also would like to thank our existing customers for your loyal support and recommendations over the years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (538)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with repairs that exceed expectations and make vehicles look like new. Communication stands out as a major strength, with staff providing regular updates and being described as friendly, professional, and helpful. The front desk team receives particular recognition for keeping customers informed throughout the repair process. Timeliness is another key positive, with many repairs completed ahead of schedule and customers appreciating the prompt service. The shop demonstrates reliability by getting jobs done right the first time, maintaining high cleanliness standards, and showing genuine care for customer satisfaction.
AI-Generated from reviews written in the last 12 months
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"... multiple occasions, and every single time they have been professional, courteous, and top-notch in their work. The quality and cleanliness of their work is second ..." Read more
"Service exceeded expectations. Things were simple, convenient, and repairs were made thoroughly and ..." Read more
"Strange's custom Auto Care is a top-notch facility. They take care of you and they listen to your concerns and try their best to make ..." Read more
"Very professional, friendly, courteous. Excellent body work. Like brand new."
"Excellent service. Faster than estimated. Tiny imperfection on the paint of the hood by tiny, ..." Read more
"... convenient, and repairs were made thoroughly and more quickly than anticipated." Read more
"... matched the color perfectly and everything else. I got my car back and in two days! I would advise anyone to use Stranges for their repairs!" Read more
"Before! They worked very hard to get it done before it was said"
"Earlier than expected"
"... at Strange's Custom Auto were very accommodating, they finish the repairs ahead estimated time frame." Read more
"COMMUNICATION was awesome! Super friendly and done an amazing job"
"... pathfinder and the front desk lady was very nice and she kept me updated on the progress of my car. Absolutely no complaints on my end!" Read more
"Every step i knew what was going on!"
"They do let you know whats going on with your vehicle."
"It took about a week and half longer, however there was good communication and I never felt like I did not know what was going on."

Likely to Recommend

Repair Quality

Super quick, and great work! Very friendly people with a smooth process

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Strange Auto Repair did an excellent job. The ehicle looks great.

Customer Service

Wonderful service and friendly staff.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I always use them .

Repair Quality

They were great my car looks good done in a reasonable tome. Always satisfied with the work .

Customer Service

Nice and friendly and helpful with any questions

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Best experience I’ve ever had with an insurance claim and an auto body shop! All I had to do was drop off the car, an Enterprise Rental car picked me up and I drove the rental until I picked up my repaired car up. The work was done in a short time and my car looks beautiful!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

The best repair shop in town.

Repair Quality

Excellent job!!! Looks perfect!! Wouldn’t use any one else. Strange’s is the BEST!!!!

Customer Service

Kind, professional, and very easy to deal with.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Always nice

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thank you! Was great

Customer Service

Good

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I wood recommend highly recommended then

Repair Quality

They are the very best repair shop

Customer Service

Janice is very nice and will go out of the way to help you

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Strange’s always does top notch work. Strange’s always does it in a timely manner. They always have a rental car waiting, which is really convenient. They are really good people to do business with.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a fantastic job with my pathfinder and the front desk lady was very nice and she kept me updated on the progress of my car. Absolutely no complaints on my end!

Customer Service

Everyone was very very nice!!!!!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

It looks great and fast return.

Customer Service

Very polite & professional

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Awesome job! Made the whole process easy and stress free. Would definitely recommend..

Customer Service

Above and beyond

Kept me Informed?

Yes

Ready on Time?

Yes

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