Strange's Custom Auto, Inc.

5.0 (540reviews)
100%
430 Industiral Rd,  Newport,  TN  37821

Strange's Custom Auto Inc. is a family owned, full service collision center that was founded in 1982. Whether your vehicle's damage is merely cosmetic or preventing your vehicle from being drivable, Strange's Custom Auto is here to help As collision professionals we take pride in our ability to assist our customers thru this unexpected event. We ask that you make an appointment with us to assess your vehicle's damage(s) and construct a repair plan that best suits your auto body repair needs. We also would like to thank our existing customers for your loyal support and recommendations over the years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (540)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the quality of repairs, frequently noting that vehicles are returned looking like new or better than expected. The shop receives strong praise for professionalism, friendliness, and a welcoming atmosphere. Timeliness is a recurring highlight, with many customers noting repairs were completed ahead of schedule. Customers also appreciate proactive communication and being kept informed throughout the repair process. A few customers noted minor areas for improvement, such as occasional delays due to parts availability and a small paint imperfection, as mentioned directly in their feedback. Overall, the shop is widely recommended and trusted for repeat visits.
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"... multiple occasions, and every single time they have been professional, courteous, and top-notch in their work. The quality and cleanliness of their work is second ..." Read more
"Stranges Custom Auto absolutely does the job right the first time.. Recommend them to everyone for your car repairs."
"Excellent service. Faster than estimated. Tiny imperfection on the paint of the hood by tiny, ..." Read more
"Strange's custom Auto Care is a top-notch facility. They take care of you and they listen to your concerns and try their best to make everything ..." Read more
"Stranges always does top notch work. Stranges always does it in a timely manner. They ..." Read more
"... expectations. Things were simple, convenient, and repairs were made thoroughly and more quickly than anticipated." Read more
"2 days early and looked like a new car!!!"
"About 3 day's early."
"... at Strange's Custom Auto were very accommodating, they finish the repairs ahead estimated time frame." Read more
"I was very happy with the repairs top quality expressed with the fast work time very pleased"
"These Guys were fantastic. Very friendly, great communication and they did fantastic work. I am so very pleased with the results"
"It took about a week and half longer, however there was good communication and I never felt like I did not know what was going on."
"... pathfinder and the front desk lady was very nice and she kept me updated on the progress of my car. Absolutely no complaints on my end!" Read more
"Every step i knew what was going on!"
"COMMUNICATION was awesome! Super friendly and done an amazing job"

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Returned Clean

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I was very happy with the results

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Very pleased

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Very nice

Returned Clean

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Super quick, and great work! Very friendly people with a smooth process

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Strange Auto Repair did an excellent job. The ehicle looks great.

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Wonderful service and friendly staff.

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I always use them .

Repair Quality

They were great my car looks good done in a reasonable tome. Always satisfied with the work .

Customer Service

Nice and friendly and helpful with any questions

Returned Clean

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Best experience I’ve ever had with an insurance claim and an auto body shop! All I had to do was drop off the car, an Enterprise Rental car picked me up and I drove the rental until I picked up my repaired car up. The work was done in a short time and my car looks beautiful!

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Returned Clean

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Great job!

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Returned Clean

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The best repair shop in town.

Repair Quality

Excellent job!!! Looks perfect!! Wouldn’t use any one else. Strange’s is the BEST!!!!

Customer Service

Kind, professional, and very easy to deal with.

Returned Clean

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Always nice

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Thank you! Was great

Customer Service

Good

Returned Clean

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I wood recommend highly recommended then

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They are the very best repair shop

Customer Service

Janice is very nice and will go out of the way to help you

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Repair Quality

Strange’s always does top notch work. Strange’s always does it in a timely manner. They always have a rental car waiting, which is really convenient. They are really good people to do business with.

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They did a fantastic job with my pathfinder and the front desk lady was very nice and she kept me updated on the progress of my car. Absolutely no complaints on my end!

Customer Service

Everyone was very very nice!!!!!

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It looks great and fast return.

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Very polite & professional

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Returned Clean