Sudden Impact Collision North
In operation 18 years, 15 years at this location.
We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Sudden Impact Collision, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the northeast area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I would rate a 10, but the explanation to how the “queue” system for repairs was not well explained. Once I communicated my need for rapid repairs as an 80 year old widow with health issues, my car was completed in 8 days. Communications regarding the status of parts was excellent. Accommodations for transportation from and to my home exceeded expectations. Car repair restored to original brand new condition.. Would highly recommend Sudden Impact Collision North again. Thank you!
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Overall, the repair work is fine. However there was no communication throughout the 2 months that my car was being repaired. When I came to pick up my car, it was FILTHY. The interior was caked with dirt where the repair was done and stained with mud. Disappointing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good body work and Paint
Customer Service - 5.0/5.0 -
They help me out and answered questions
Likely to Recommend - 2.5/5.0 -
solely based on lack of communication and lack of personal touch
Repair Quality - 3.5/5.0 -
Workmanship seems to be good, but communication and personal touch could improve
Customer Service - 3.0/5.0 -
Communication and personal touch could improve. when my car finally was ready, i was told it was running in the parking lot. I had to walk around to look for it, then had to get an employee to back it out of a tight fit between two cars and a work truck. why not bring a customers car to the front door as to alleviate having to hunt for the car. seriously, it’s the small things that matter
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am satisfied with the repair but my car smelled of cigarette or cigar smoke when I got it back and it took a good week for me to get the odor out of my car
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
ABSOLUTELY
Repair Quality - 5.0/5.0 -
AWESOME!!!!!! I was thoroughly impressed. I will recommend it to everyone. Great Customer service as well!!!!
Customer Service - 5.0/5.0 -
Perfect!!!
Likely to Recommend - 5.0/5.0 -
Yes they were very friendly it looks like their pricing is very reasonable and the job it was excellent you can see they take a lot of care and what they do
Repair Quality - 5.0/5.0 -
Some youngster as I was going around the corner Benton to my front fender my headlight and took out my quarter panel The quality of the repair was awesome
Customer Service - 5.0/5.0 -
My insurance suggested that I take it to sudden impact they kept my Tahoe for two weeks but when I got it back it looked brand new they actually I think vacuum the inside of it out because it was a little cookie crumpled all over the place it looks brand new just a beautiful job they did
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Communication on the repair was misleading
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As good as new. You can't tell Safelite dropped a windshield on my hood and fender
Customer Service - 5.0/5.0 -
Dealt with Enterprise to get me picked up and took my rental. Dealt with my insurance I had minimal imput...which is what I requested...paid my deductible and on my way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job on my car. They returned my rental car also, wonderful service.
Customer Service - 5.0/5.0 -
Very pleasant and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent Customer service, Owner is great to work with and they do high-quality body work and repairs. A+++++++++++++++
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Delay in parts was the biggest reason for an eight