Sudden Impact Collision North
In operation 18 years, 15 years at this location.
We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Sudden Impact Collision, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the northeast area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and quick
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely satisfied with the work that was done on my car.
Customer Service - 5.0/5.0 -
Every contact I had was professional and pleasant.
My Experience - 5.0/5.0 -
I really appreciate my positive experience that I received from the Sudden Impact team. They were nothing but knowledgeable and nice to me and I would refer they to anyone, any day!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work and completed in a timely manner
Customer Service - 5.0/5.0 -
Friendly, professional and very knowledgable!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
There was no communication at all. I had to call to get updates cause I was told a day to pick up my vehicle and didn’t hear anything then when I called they said parts were on back order and to pick up next week but was never given a date. I had to keep calling to figure out when my car was going to be ready. Then when I called and it was finally ready the check engine light came on as soon as I left the shop and when I called they said they just forgot to clear the codes and to bring it back tomorrow. When I brought it back to get the codes cleared the engine light came on again right after I left. Also, while I was waiting I overheard a mechanic say “oh they won’t realize” and one of the ladies up front said “you don’t think the wife won’t realize that wasn’t there before they brought it in” and his response was “hell no” so that was a huge red flag to me. When I went back a third time then they told me they forgot to plug in a sensor and it was going to take an hour and a half to fix but they couldn’t do it that day because they were working on someone else’s car and wanted to take priority over that. In my opinion my car should’ve taken priority considering it was the third time I was there, it was their mistake, and they definitely should’ve told me what the code was when they ran it the first time instead of just trying to clear it and hope the light didn’t come back on. Went back for a fourth time for them to fix the mistake they did. Cars running fine now but I do not recommend this shop communication sucks and they made a mistake and instead of fixing it when they saw the code the first time they tried to just get rid of it until I went back there.
Customer Service - 1.0/5.0 -
The blonde girl that works upfront I think her name is taylor was really helpful and was calling other employees to try to figure out the issue with my car not just hope the light went away
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Dennis provided outstanding service!
Repair Quality - 5.0/5.0 -
Dennis provided outstanding service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Maria told me to give a good review so I will. Just kidding :P The group at Sudden Impact really made feel comfortable about getting my car fixed. Easily one of the most pleasant group of auto mechanics I've ran across. I wasn't expecting my car to get cleaned on the inside and I kind of feel bad for not taking more out now, but I'm sure that they seen worse. I was able to leave my rental car with them when I left which was a plus. I definitely recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
100% will use Sudden Impact again.
Repair Quality - 5.0/5.0 -
Outstanding service and quality work. Easy to deal with and no BS tells the truth. When Dennis said he would get my truck in and fixed he was spot on.
Customer Service - 5.0/5.0 -
Mr. Dennis kept me informed and fixed my truck in a timely manor like he said he would. GREAT customer service.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an outstanding job! They were super accommodating & kind. They even washed my car- which was a plus bc I was honestly dreading it lol!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really appreciated you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
However, I still will not know until winter if my rear window defroster is working. Really was impressed how the vehicle was cleaned up inside and out.