Sullivan's Truck, Auto & Collision

4.9 (680reviews)
97%
22500 Loop 494,  Kingwood,  TX  77339

Your hometown garage since 1985. Serving our community for over 40 years. Advanced technology with old fashioned service. At Sullivan's We Go That Extra Mile To Make You Smile! Stop on by and say HI, you'll be glad you did!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (680)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail. Many highlight that repaired vehicles look brand new, with exceptional body work, paint matching, and thorough cleaning upon pickup. Communication is a standout strength, with customers appreciating regular updates throughout the repair process and transparent handling of insurance matters. Timeliness is frequently commended, with several customers noting repairs were completed ahead of schedule. The welcoming, family-friendly atmosphere and honest pricing also receive strong recognition. A few customers noted areas for improvement directly from their feedback, including more proactive status updates, a walkthrough of completed repairs at pickup, and closer attention to finishing details such as minor scratches and cleanliness.
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"... satisfied with every aspect of our experience. The body work looks like new and they were able to fix electrical issues the dealership wouldnt touch. Also, ..." Read more
"... every and any issue I had through the process and delivered a repair I am 100% satisfied with." Read more
"Great customer service and they always fix my car perfectly the first time. I never have to worry and they always keep it within ..." Read more
"Color match was OK. But got a good amount of specs of dort or hairs where its got some rough areas. Not sure it it was run ..." Read more
"... was worked on for the extra funds feel Ripped off car is still making the noise" Read more

Likely to Recommend

I would have no hesitation recommending Sullivan's to anyone.

Repair Quality

Sullivan's did a great job. They were totally professional, I was very pleased with them. They are also very easy to work with.

Customer Service

Again great service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Very professional service. The work was high quality. Good communication throughout the process.

Likely to Recommend

Repair Quality

Great experience.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thanks….

Customer Service

Returned Clean

My Experience

From pick-up to ret, no problem, from all services that emcompassed the call, I'm PLEASED,,NO COMPLAINTS , at this TIME🫠

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will absolutely recommend them! This is professional from start to finish. Never did I have to ask a question.

Repair Quality

They kept my car for eight days total. There was a shipping error in the parts so it added a couple of days, but when I saw the finished product, it was worth every minute I had to wait! I had timely updates from the shop to tell me exactly what was going on. I never had a second guess anything I trusted them implicitly and my trust was not displaced in anyway! I highly recommend them.

Customer Service

Again, read my first comments. 100% professional from start to finish.

Returned Clean

My Experience

Andrew was very helpful through the process. No one would know my Acura had been rear ended.

My Experience

We received fast and excellent service. Our KIA was like new with the expert repair. Everyone was so considerate and friendly. We are glad we chose Sullivan's Auto Repair.

My Experience

We were completely satisfied it was supposed to be ready on a Friday, but they had it ready on a Wednesday we are a returning customer very satisfied with the work they do the professionalism And we would highly recommend them.

My Experience

The vehicle looks like a brand new car. Sullivan's performed the work as though it was there own. Thanks all, you guys are an awesome team.

Likely to Recommend

Repair Quality

Whatever services was done for the extra $200 it’s no paperwork for it. I overheard one of the gentleman mention a first responders discount I asked him about it and attempted to show my credentials it wasn’t needed and wasn’t applied. Then he told the gentleman to then again add a extra hour of service to my balance no paperwork presented on what was worked on for the extra funds feel Ripped off car is still making the noise

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The job y’all did was an awesome job, have heard r seen anything on our truck. We appreciate ur awesome job.

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Sullivans did a phenomenal job and Pat kept me informed throughout the process! Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Sullivan's is great! We are so appreciative!

Customer Service