Sunken Meadow Auto Collision
2153 Jericho Turnpike,
Commack,
NY
11725
USA
Sunken Meadow Auto Collision is a state - of - the - art collision repair facility. We offer free estimates and on site rental cars, Let our friendly and experienced staff help you navigate the insurance claims process. We work with all insurance companies. We utilize the most modern equipment and the best materials, our technicians attend continuous education classes and factory training to guarantee your car will be repaired to pre loss condition. We warrantee all of our work.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:30 am - 11:30 am |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new or showroom perfect upon return. The staff was widely recognized for being friendly, professional, and accommodating throughout the repair process. Timely completion was a strong highlight, with numerous customers reporting their vehicles were ready ahead of schedule. Regular status updates and proactive communication were appreciated by most customers, keeping them informed at every step. A few customers noted they would have appreciated more proactive communication without needing to initiate contact themselves, and minor issues such as missing personal items and cleanliness were occasionally mentioned as areas for improvement based on customer comments.
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Service Quality
"... company to drop off and pick up rental car, and the beautiful repair work performed on my car."
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"Friendly and caring staff. Amazing workmanship!"
"Extremely satisfied with every aspect of this process. Excellent company & I will highly recommend!"
"Everyone I dealt with at Sunken Meadow was professional. They were very helpful and kept in constant contact ..."
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"Great communication and speedy repair. A pleasure to work with."
"4 days before the promise date, which is really impressive."
"Extremely fast. Was told around two weeks. Done in four days"
"Early! 6 days ahead of schedule!"
"Car was ready ahead of promised time for delivery."
"It took longer than originally promised. But was kept up to date every time it was pushed ..."
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Jason
(Chevrolet owner)
reviewed 8/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0
Returned Clean
Louis
(Toyota owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Suzanne
(Lexus owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks to the guys! The service was great!
Customer Service - 5.0/5.0 -
Great Service!
Do Yun
(Kia owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jane
(Subaru owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Elysa
(Mercedes-Benz owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Craig
(Lexus owner)
reviewed 7/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleasant and helpful. Everything was smooth and simple
Customer Service - 5.0/5.0
Richard
(Infiniti owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0 -
Job well done
Repair Quality - 5.0/5.0 -
Great job on our repair
Customer Service - 5.0/5.0 -
Very helpful staff
Elissa
(Honda owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Cynthia
(Cadillac owner)
reviewed 7/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
repair was done in a timely manner and car was spotless when I picked it up.
Customer Service - 5.0/5.0 -
excellent. Office personnel were very accommodating and helpful
Inderjit
(Lexus owner)
reviewed 7/14/26
Likely to Recommend - 5.0/5.0 -
Good job
Repair Quality - 5.0/5.0 -
Awesome work
Customer Service - 5.0/5.0 -
Great communication
Claudia
(Honda owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Kia owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Robert
(Hyundai owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every one very nice
Customer Service - 5.0/5.0 -
Very efficient
Returned Clean
Jillian
(Volkswagen owner)
reviewed 7/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went well. Service was great and the communication was professional. Would rent again.
Customer Service - 5.0/5.0
Ronil
(Mazda owner)
reviewed 7/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
R
(Kia owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone I dealt with at Sunken Meadow was professional. They were very helpful and kept in constant contact through the whole process. We had an excellent experience with them
Customer Service - 5.0/5.0
John
(Hyundai owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
James
(Audi owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and easy
Customer Service - 5.0/5.0
Returned Clean
Anthony
(Honda owner)
reviewed 7/5/26