Susi Auto Body

5.0 (1,436reviews)
99%
53 Freeport St.,  Dorchester,  MA  02122

Susi Auto Body specializes in a complete service experience. When a customer has an accident, the situation can be extremely confusing and exhausting. Here at Susi Auto Body, we specialize in handling all communications with your insurance company, providing on-site rental vehicles with no deposit, and providing a finished product that is second to none. We employ a highly trained staff of appraisers, customer service representatives, auto body technicians and painters that make up a service team like no other. As a third generation, family-owned business, we have repaired vehicles for generations of families, including some families of four generations. We take pride in knowing that our work has stood the test of time and transcended generations of families. Please, ask around about us. Our customer’s opinion of our service and finished product is extremely important to us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Vietnamese
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,436)

My Experience

The customer service was so awesome!! Tony! Is the utmost professional and very personable, he called me by my name after only seeing me once and talked on the phone only once. I hope to never have an accident again in my life BUT if I do, this is my “home” auto body shop ❤️

Likely to Recommend

MOST DEFINITELY!

Repair Quality

Above and beyond. Liberty Mutual didn't approve for a new bumper, they put a new one at no cost to me!

Customer Service

Customer Service was EXCEPTIONAL! it was very personable and I am extremely pleased with the service.

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Repair Quality

Looks brand new

Customer Service

Tony at Susi autobody was GREAT! It’s been a long time since I’ve had service like that. This has been the most pain free autobody experience I’ve ever had and I wouldn’t hesitate to make Tony/Susi my go to for future repair needs. Thank you Susi and Liberty for getting my car back in fighting shape!

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Repair Quality

Customer Service

Susi was very professional and fast. They did good work.

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Very professional service

Customer Service

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Amazing service

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My Experience

I want to say a special thank you & appreciation to Tony he made sure I knew what was going on with my car & was on top of everything I hope I won’t need to but if so I would use again & definitely refer

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Customer Service

Thank you Tony & all that worked on my baby I appreciate you

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Repair Quality

Anthony Giammarco was especially helpful.

Customer Service

Again Anthony made the process quick and easy to understand.

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Repair Quality

Susie auto body continues to be a leader in the community for outstanding customer service and quality repairs. I will continue to be a promoter of such great business practices

Customer Service

Simply the best

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Customer Service

My Experience

Fast good work and respectful people there to help you every step of the way

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I have 2 key chains

Repair Quality

Always great service

Customer Service

Great customer service

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My Experience

The work needs to be refined

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Repair Quality

It fell of and it wasn’t my fault

Customer Service

There were rude and u willing to help me when I returned with a problem l. I wouldn’t recommend this place for any of my friends or associates!!

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Repair Quality

So far seems great

Customer Service

Took a few extra days but I’m satisfied

My Experience

The whole experience was so positive. It was a pleasure to deal with you and the fact that I got my vehicle back in such a timely manner was a big plus.

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Repair Quality

It was a positive experience.

Customer Service

Everyone was welcoming and courteous . I was confident I was in good hands.

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Customer Service

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Customer Service

Susi is great!! They are always my first choice if anything happens!!

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Good customer service

Repair Quality

Great work

Customer Service

Tony offered excellent customer service and was open and candit about all areas of the repairs