Swartz Ultimate Collision "Winfield"
In operation 26 years.
We are a full service collision shop that works will all insurance companies. We also repair boats, rv's, motorcycles and trailers. Our staff is trained to handle all concerns and make the repair process as seamless as possible. We work with Enterprise rental to ensure your rental is at the shop waiting for you when you drop off for repairs. We strive for 100 percent satisfaction but in those time where we fail to meet your expectations please give us a call so we can address any concerns and also to improve our process by our failures.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely excellent
Customer Service - 5.0/5.0 -
Same again absolutely excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Deer hit with broken stuff out front. The repair was quick, looks great, and everything on schedule.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great bunch of guys. Very professional and clean environment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Was told it would be done on a certain day. When calling to find out if it was done, was told it would be 2 days later. Would have been better if the business makes the call to inform customer it was not on schedule. Or even an email as to what the status is.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good experience
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joe and his team are wonderful to work with!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job! The car looks brand new and the communication with the staff was simple and easy to handle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased with the way my car looked they were fast and professional and very nice to deal with I would go there again and recommend them
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
For paint and body no complaints
Repair Quality - 4.5/5.0 -
Air bag light on after car was hit I don't believe they actually had checked said not accident related if it was not on before vehicle was hit one would think it had to be accident related was supposed to have dealer check but never gave proof that they did .like name of jeep dealer that check so I could contact personally otherwise they do great paint and bodywork that I can see
Customer Service - 3.5/5.0 -
Never talked to anyone but girl who answer phone .no one who actually worked on vehicle
Returned Clean
Likely to Recommend - 5.0/5.0 -
Your workmanship is top level. Thanks! I might caution my referral friends about the unfriendly lady at the desk though... to be extra patient and kind with her derogatory attitude..
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
I was very pleasantly pleased with all the staff but for the lady at the counter with whom communication was somewhat awkward. When I requested to have the cracked 1973 VW Beetle taillight. She told me that the part was worthless and people don't want damaged parts. I had to politely correct her. Although I'm a psychologist and know how to politely interact with all kinds of people, she didn't smile or interact in a friendly way. Her behavior was cold and insensitive. Maybe she was just having a bad day??? Since you're asking, I've give her 9 for efficiency, but a 4 for attitude and congeniality..