T & R Collision Center, LLC

4.7 (393reviews)
95%
3200 Shangri La Drive,  Kingman,  AZ  86409

In operation 10 years.

T & R Collision Center is a full service collision repair facility. Our team of certified professionals are committed to delivering superior quality to every customer. Using the latest in advanced technology and techniques, we place your safety at the highest level. Our goal is to ensure that your vehicle comes back to you in pre-accident condition.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Jeep
Kia
Ram

Reviews (393)

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Would recommend for the work that was completed on my car but make my friend aware of the communication situation.

Repair Quality

I recently had my vehicle repaired at this shop, and while the work itself appears to have been done well, the overall experience was affected by inconsistent communication. The repair timeline—from dropping the car off on 6/24 to picking it up on 7/21—was impressive given the need to work with insurance and order parts. I appreciate that the team got the job done within that window. However, I was dealing with this issue from out of state and really needed clearer, more consistent updates to coordinate travel, car rental, and other logistics. I was promised callbacks several times but often had to follow up myself when those didn’t happen. On the day I was told the car was ready, I arrived about 15 minutes after the shop opened, only to be told they needed another 15 minutes to bring the car out. After 20 minutes of waiting, I checked in again and was told the owner was reviewing something. Another follow-up revealed the owner had found an issue and needed another hour to address it. While I appreciate their attention to quality, no one came out to update me during that entire wait—I had to initiate every check-in myself. Overall, the quality of the repair seems solid, and I’m thankful the car was returned in good shape for the drive back to California. That said, improving communication—especially for out-of-state customers—would make a big difference.

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Definitely will recommend to my family and friends.

Repair Quality

Very nice work, excellent customer service. Thank you.

Customer Service

Excellent, customer service is second to none!

Returned Clean

My Experience

Amber was super helpful in dealing with my insurance company. Answered all of my questions with great patience. My car is working wonderful and picked up my cleaned car inside and out. Would totally recommend.

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Thank you Amber for all your support.

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Fantastic job, thanks!!

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Great service

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My Experience

Finished job sooner than expected and my car was clean when I picked it up

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Awesome people

Repair Quality

Awesome 👌 thank u to all that help da car out

Customer Service

Awesome 👌 work 👏

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I for sure will!

Repair Quality

They done a excellent job 👏 and cleaned up the truck 👍!

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Repair Quality

The employees at T&R collision were professional and kind. They went above and beyond on my vehicle. I Really appreciate this collision center.

Customer Service

They were very nice people and their customer service was great.

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Repairs were made with great satisfaction! Would recommend this repair shop to all your needs.

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Repair Quality

Still a few minor issues Rigo stated we could address later, but for the most I think the work completed was done well.

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My Experience

It was a sincere pleasure dealing with T & R Collision to repair my vehicle. The quality of the work was superb and customer service was exceptional.

Likely to Recommend

Hopefully this never happens to me again ever but am very happy to recommend T &R

Repair Quality

Did a wonderful job on my vehicle in a short period of time.

Customer Service

Did a wonderful job on my vehicle in a short period of time.

Returned Clean

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