Team Ford
Team Automotive Collision Center at the top of the hill in Steubenville. High scores for top-quality repairs. From surface paint corrections to severe body panel work, our trained Team professionals will confidently complete your automobile repairs to a factory-quality finish. Knowledgeable and up-to-date, your Team Body Shop specialists are highly qualified and passionate about keeping your car looking like new. You deserve to have a courteous, helpful and competent Team repair your automobile. If your vehicle has suffered body or paint damage, and you want the best Team to restore it for you, contact our body shop online or call (740) 283-4131.
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- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
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- English
| Sun | Closed |
| Mon | 11:00 am - 4:00 pm |
| Tue | 9:00 am - 4:00 pm |
| Wed | 9:00 am - 4:00 pm |
| Thu | 9:00 am - 4:00 pm |
| Fri | 9:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
The hood was paint matched to the fender and is in terrible condition, the hood has heavy dirt in the paint also heavy deep scratches and heavy paint lines going from the front of the hood to the back about 3-4 inches from the edge, paint matching the hood was never agreed by me and never mentioned. And the engine compartment is totally covered in overspray. Also a large scratch on the inside drivers door window (the window tint is scratched) I demand my $500 deductible be refunded.
Customer Service - 0.5/5.0 -
The hood was paint matched to the fender and is in terrible condition, the hood has heavy dirt in the paint also heavy deep scratches and heavy paint lines going from the front of the hood to the back about 3-4 inches from the edge, paint matching the hood was never agreed by me and never mentioned. And the engine compartment is totally covered in overspray. Also a large scratch on the inside drivers door window (the window tint is scratched) I demand my $500 deductible be refunded.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication and customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Second time I’ve been there this year due to two totally different incidents. The folks at Team Ford Collision are totally awesome! Great and professional staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased. Great job thank you
Customer Service - 5.0/5.0 -
Friendly and professional
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will let everyone know what horrible service we received. You guys lost a long time customer. We will buy from this dealership again. We have purchased several vehicles including the one in shop from you.
Repair Quality - 0.5/5.0 -
I went to pick my car up, had to turn around and take it back. Could not drive it. They did not even try to fix why it is undrivable. Going on 3 months and I still don't have my car back. Worst customer service we have ever experienced. The manager was extremely unprofessional and very rude. Filing a complaint with better business bureau. Meanwhile my car is still there . Everything that was wrong after the accident was explained to Ken. He refused to check why the car was jerking and shaking. We asked him 3 times. He would not give us any response.
Customer Service - 0.5/5.0 -
More like -10
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I want to make sure it’s completed right so want to drive for a while to make sure
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would not recommend this shop. The work they do is good, the communication & overall experience absolutely destroyed any chance of me returning there or recommending it. Worst experience I've ever had.
Repair Quality - 1.5/5.0 -
The work that was done on my car is fine.. but what should have took less than a week to replace a headlight turned into them having my car for 9 weeks. It took so long that we went past the 45 days my insurance covers a rental & I was left with 3 kids and no vehicle. But the worst part of it all was the sheer lack of communication. I am very understanding and understand problems arise that are unforseen. But I only received 1 call over the 9 weeks they had my vehicle. Everytime I would call for an update I would never be able to get "Corey" on the phone. I was told he would return my call and i would never hear back from him. The whole last week I called every single day and never received a single call back, even talked to the manager the last day and didnt even receive a call back from her after she promised she would handle it. So I had someone drive me to the shop so i could talk to someone in person the next day and demanded answers. The manager lied and said she had tried to call me back the day prior but the phone disconnected as she was leaving a message & she hoped I would just see her number and call back. First off, I had no missed calls or voicemails from that day & I had actually tried to call back a second time that day despite not hearing back from her, only to be told she wasnt in the office. They also had no loaner vehicle for me to use after causing me to go past my 45 days my insurance would cover for a rental. So i was just left for over a week completely without a ride. She did try to make it right by covering my $500 deductible and having the car delivered to my home since I had no way to pick it up and she was very nice. Just the overall experience we had was horrific & I would not bring my vehicle back there again for any reason. I went in to have a headlight replaced & ended up with my whole ECU changed, a blown up radio/head unit that they had to replace, & a headache. Although I appreciate the manager trying to do a few small things to make it right at the end, by that point in my opinion it was too little too late. All we asked for was a little communication & was met with silence.
Customer Service - 5.0/5.0 -
The lady at the front desk was always very kind and helpful. She tried her best to get me on the phone with who I needed when I called. She's the only person I had a pleasant experience with there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Weird that had to take GMC to different dealer (Ford) for body work.
Repair Quality - 5.0/5.0 -
TEAM did a great job and completely cleaned inside of car. Went above and beyond .
Customer Service - 4.0/5.0 -
Night Cleaning person at body shop told me car had to go over to main maintenance bldg. for early drop-off. Luckily someone there told me Cleaning person was Wrong, car had to go back over to Body Shop. All this back and forth while in the middle of a torrential downpour. Mass confusion!