Team Ford
Team Automotive Collision Center at the top of the hill in Steubenville. High scores for top-quality repairs. From surface paint corrections to severe body panel work, our trained Team professionals will confidently complete your automobile repairs to a factory-quality finish. Knowledgeable and up-to-date, your Team Body Shop specialists are highly qualified and passionate about keeping your car looking like new. You deserve to have a courteous, helpful and competent Team repair your automobile. If your vehicle has suffered body or paint damage, and you want the best Team to restore it for you, contact our body shop online or call (740) 283-4131.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
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- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Weird that had to take GMC to different dealer (Ford) for body work.
Repair Quality - 5.0/5.0 -
TEAM did a great job and completely cleaned inside of car. Went above and beyond .
Customer Service - 4.0/5.0 -
Night Cleaning person at body shop told me car had to go over to main maintenance bldg. for early drop-off. Luckily someone there told me Cleaning person was Wrong, car had to go back over to Body Shop. All this back and forth while in the middle of a torrential downpour. Mass confusion!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Careful attention to detail.
Customer Service - 4.5/5.0 -
Patient not hurried. Answered questions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always pleased with the work team does. I dropped my vehicle off on June 2 to get repairs and had it back June 10.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
An excellent job on my Honda Civic and the employees are very professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
I'll be back car is not right
Customer Service - 2.0/5.0 -
I'll be back car is not right
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The repair seems ok Why was the inside of my car so dirty with black fingerprints all over there was even blood on the back of the passenger side seat. I’m guessing from someone’s finger. My interior is a light beige. It’s very easy to see dirt. Someone with dirty hands and a dirty rag.
Customer Service - 4.0/5.0
Likely to Recommend - 2.5/5.0 -
We were not really impressed, I would say consider all options.
Repair Quality - 4.0/5.0 -
Im not an exspert at repairs,so it's hard to say if you did a THOUROGH job or not
Customer Service - 3.5/5.0 -
Not to reassuring on a time frame when I would get my vehicle back,you need to consider that when a car is tied up,you need to be much more clear on a time frame.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend for their quality of work and for their ease of process. Thankfully they handled the insurance company and made sure everything would be as it was before the repairs were needed.
Repair Quality - 5.0/5.0 -
The repair(s) Team automotive made are of excellent quality. You can not tell work was needed or done.
Customer Service - 5.0/5.0 -
We had some hiccups with receiving parts on time, but the customer service was on point. They answered questions and tried to keep us in the loop as often as possible. It's a shame shipping caused such a delay in getting the correct parts on time. The staff handled themselves well and explained the process. I can only imagine they often were just as frustrated as we were waiting on the parts.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend the shop for the quality of work performed on my car.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Originally I was told that I would be given updates on the service by phone. I never received any updates except when the service was complete. I had to call to find out what was happening with my car and why it was taking longer to be repaired than the original update.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall the work done was perfect .
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Had to keep calling for updates. Was told couple days ago, ended up being two weeks. I borrows a vehicle thinking I it was couple days . Would have arranged differently if was told a week or longer . Understand things happen , but this is where communication is helpful.
Returned Clean
Likely to Recommend - 4.5/5.0 -
Good
Repair Quality - 5.0/5.0 -
It was good
Customer Service - 4.5/5.0 -
It was hood
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Dropped my car off at the end of December and it spent a month in your parking lot until my rental days were over. Hood came in and it was another month plus before I received my vehicle back. From the time I hit the deer, scheduled with you and it was repaired it was over 6 months. Megan was always helpful when I called, but I just always received a million excuses from others as to why my car wasn’t done. I thank you for the repair, but don’t anticipate coming back if something were to happen to my car in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an absolute perfect repair on my vehicle. Perfect paint match! Staff was excellent and pleasant. ❤️
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body shop is always very pleasant to work with.
Customer Service - 5.0/5.0 -
Always very nice
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would give a 0 if I could
Repair Quality - 0.5/5.0 -
Although it was offered to rework and make it right, after further examination of the work Team has lost my trust and I will never conduct any type of business with Team in the future. This covers service, collision, new and used cars. If anyone asks me about the work that Team does I will simply show them the what was considered ok to give back to a customer and let them decide for themselves if that’s an acceptable job for them. The fact that you are a State Farm select service makes me want to drop them as an issuance company. Feel free to contact me to discuss further.
Customer Service - 3.0/5.0 -
Customer service overall was good. Friendly to talk to and deal with. A little disappointed my Jeep was sent to a repair shot for diagnostics without my prior approval.