Team One Collision Center
In operation 46 years.
Proudly serving Oakland and the tri-state area since 1980. Our goal is to provide excellent customer service and on time, high quality repairs. Please call our customer service team to setup a free estimate appointment today! We work with all insurance carriers keeping you and your vehicles best interests in mind! Limited Lifetime Guarantee on all repairs!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
actual work was finished very good.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Had vehicle over 45 days insurance would no longer cover rental when I re lived vehicle it was not done right..has glue adhesive from tape above door ,vent shades missing on both drivers side doors .door not aligned properly and window not working properly.no loaner or rental provided for return repair.had to wait 4 months just to get it. In .and only place I've had to schedule an estimate which I had to wait 3 weeks for .I think 6 months is ridiculous to wait and not even be done properly
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I had some issues. But service center was very kind in getting things worked out. I feel they went above and beyond to help me even though I wasn’t to nice to them. They even returned my car to my place of work to save me from trying to find a ride out
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I’m telling everyone the opposite NEVER GO THERE
Repair Quality - 0.5/5.0 -
2-5-25. Hit a deer 2-11-25. Estimate done 6-17-25. Car dropped at team one. Told “2 weeks for repairs.” I said that seems like a long time, told they do that in case they “ run into problems”. You had my for 32 DAYS! Never once did you call me and say that it wouldn’t be done. I called repeatedly and would be told “middle of next week……”. I would call middle of the next week, to be told the same, week after week after week. Never even “Im sorry”. On 7-25-25 a call at 3:50 pm to say I can pick up my car today, “ hope it’s out of detail in time.” “ we’re closing at 5pm.” I was working in Grantsville that day and had to return rental car before picking up my car etc, so didn’t appreciate the last minute notice. THEN she told me that I would have to bring the car back because they had to ORDER a headlamp! Unbelievable as estimate was done 2-11-25, AND you had my car for 32DAYS and couldn’t manage to order the right part! When she called to let me know the part was in I asked how long repair would be - “ 30 minutes tops.” So I scheduled for 9am and told her I would be waiting for it. I WASNT ABOUT TO LET MY CAR THERE THIS TIME. NEVER AGAIN! I was there at 9am, I left there approx 10:45 am. All the while, I was needed at mg job because I had told them it was only 30 mins. I had to keep texting and telling them I was still waiting. When I told her that I was missing 2 HOURS of work for a “ 30 minute repair” she grunted something like “ oh”. Again no apologies whatsoever. On my bill it says that actual time for repairs was 4DAYS!!!!! It took 32 days PLUS instead! UNBELIEVABLE. I can’t even begin to state how inconvenient this was! I had no trash sticker for 32 days……! I DONT KNOW HOW YOU STAY IN BUSINESS! I have been, and will continue to share my story with everyone I know. I don’t want them going through this. This isn’t normal. I know MANY people who have gone to another local garage, with extensive damage, and their vehicles back in a matter of days. Keep in mind, I’m not someone who complains. I have NEVER even sent food back, no matter how bad it was. I never do these surveys, but this has been an absolutely awful experience. You should either close your doors for good, or hire all new people.
Customer Service - 0.5/5.0 -
Read my first comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0 -
This repair was completed satisfactory.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was good.
Returned Clean
My Experience - 5.0/5.0 -
The staff who detailed the truck did a great job! The interior was spotless!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Car looks great! It looks like a brand new car. The only problem I have is how long it took to get the car back. It is the only car I have. I had to pay for a rental car after 45 days out of my own pocket. After my claims officer from my insurance company called, you gave me a loaner car to use. Which was very much appreciated. I wish I could have gotten it sooner.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Absolute joke. Zero communication. I had to initiate every communication and then was lied to daily about car status.
Customer Service - 0.5/5.0 -
There was none