Team One Collision Center
In operation 46 years.
Proudly serving Oakland and the tri-state area since 1980. Our goal is to provide excellent customer service and on time, high quality repairs. Please call our customer service team to setup a free estimate appointment today! We work with all insurance carriers keeping you and your vehicles best interests in mind! Limited Lifetime Guarantee on all repairs!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Is it always this way at Team One? We wouldn't have bothered you with the repair of my our vehicle if we knew it was going to turn into a total disaster. The Erie insurance adjuster made it very clear that if the truck wasn't taken to Team One in Oakland MD, their would be problems in our insurance covering the repairs. We would have had taken to Patriot, it would have been completed in 2 weeks and the staff would have been upfront with us the entire time. Thank you for your time. You won't have to deal with us again.
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
3 for communication
Repair Quality - 1.5/5.0 -
My car was in the shop for 2 1/2 months, not ever an update unless I called for it. A rental car is $55.00 a day. That’s the only complaint. Body shop did a great job and detailed beautifully!
Customer Service - 1.5/5.0 -
See previous comment
Returned Clean
Likely to Recommend - 0.5/5.0 -
Took way too long and there was zero communication onthe shops part. When I stopped by to check on the status they were very nice but always an excuse of why it was taking longer than expected.
Repair Quality - 3.5/5.0 -
Repairs were good but I was not informed that they would be using used parts. They forgot to order the emblems and they were not installed when they said the truck was ready for pick up I will need to come back to have them installed
Customer Service - 3.5/5.0 -
The people were very nice but there was no communication. The truck was supposed to take 3 to 4 weeks but it took almost 8 weeks. After 7 weeks I was informed that they had the wrong tail gate but I had to go in to find that out and it would be another week. Also I have a check engine light on that was not on when I dropped it off. I now need to take the truck somewhere to look into that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It is perfect I could not be more pleased
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional. They did everything that they said they would do.
Customer Service - 5.0/5.0 -
Professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very pleased with it. thank for doing a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
I was hoping there would be more communication regarding delays and not being able to work on the car when originally scheduled.
Customer Service - 4.0/5.0 -
Same reason that I previously mentioned.
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
No communication before or during repair. Shop management is poor at best. Parts not reinstalled properly. Bare metal nick where something was dropped on repaired area.
Customer Service - 0.5/5.0 -
There is no customer service at all. I was misled and flat out lied to about repair time and reasons for delays.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Again 100 percent
Repair Quality - 5.0/5.0 -
I would have given you 100 percent but that was not an option
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on my truck.