Team One Collision Center

4.0 (350reviews)
76%
12899 Garrett Hwy,  Oakland,  MD  21550

In operation 46 years.

Proudly serving Oakland and the tri-state area since 1980. Our goal is to provide excellent customer service and on time, high quality repairs. Please call our customer service team to setup a free estimate appointment today! We work with all insurance carriers keeping you and your vehicles best interests in mind! Limited Lifetime Guarantee on all repairs!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (350)

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I have mentioned to several people already.

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Team1 has done an excellent job.

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I was extremely happy but I keep getting these same freaking surveys to fill out and I'm not filling them out repeatedly!

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Quality of work was good

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Communication was poor, timeliness was poor. We were given a bunch of excuses and no one wanted to take responsibility for the lack of customer service

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If I recommended, i would tell them to leave absolutely nothing j the vehicle.

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The repair was great. I was disappointed that about $50 in cash and my Garmin were taken. Somebody rifled through my stuff as it was all out of place. Had a big bag of change that was taken as well as all my loose change in center console, as well as a $20 bill I kept for emergencies. And the Garmin.

Customer Service

Receptionists there are fantastic. Not happy that i reported my stolen items and never heard from anyone until i called back late the next day. I was under the impression somebody would call me right away and when nbody did, i called back 30 hours after i submitted complaint. l never had anything like that happen before so wasnt sure if i needed to file a police report or submit as part of state farm claim or what.

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