Texarkana Auto Body Works
In operation 81 years, 27 years at this location.
Texarkana Auto Body Works has been a family-owned business for over 70 years! The shop was opened in 1945 by Mack Thomas Sr. and moved from our first location on Spruce St and expanded into the current location at 3535 New Boston Road. As an I-CAR Gold certified shop, we strive to remain a technologically advanced collision repair facility. We are a Ford, Honda, Nissan, FCA and Hyundai certified repair facility. At Texarkana Auto Body Works, we are constantly working to make things more streamlined for our customers, assisting with insurance claims and repair process questions while providing excellent, skilled repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 12:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
I was a little upset by having to wait a month and a half to get the vehicle fixed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice people working there. Very helpful & kept me well informed about my car.
Likely to Recommend - 5.0/5.0 -
They have me as a loyal customer.
Repair Quality - 5.0/5.0 -
Wonderful Service!
Customer Service - 5.0/5.0 -
Awesome Staff!
Likely to Recommend - 5.0/5.0 -
Likely
Repair Quality - 3.5/5.0 -
Too many delays & rescheduled delivery dates.
Customer Service - 4.5/5.0 -
Kim - excellent, Gary- I told him he made me nervous trying to interpret & go over the repair work that was done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Loved the updates on progress of repair & date it would be done. "All" of your employees was very kind & courteous plus the inside & outside cleaning of my auto was nice surprise. Dale Foster
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
My only negative feedback would be that there were no license plates on the vehicle, which I should have noticed, but didn't prior to driving 7 hours home with the truck. And there was some trash in the bed of the truck, a cardboard tube and water bottle. There is glue on the inside of the windshield from where it looks like a paper was stuck to the windshield doing the repair. The body looks good though and had no mechanical issues.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
After over 30 years with USAA this was the worst experience yet and my car is still not fixed. The manager said my truck had previous damage and would not repair although I told her numerous time that the truck did not stick or not open before the accident. I also had to take my vehicle back 2 times for other problem. I then ended up with a car full of water because they didn't repair the roof directly twice. This is a nightmare. Things really has changd with USAA.
Customer Service - 0.5/5.0 -
The manager basically said I was lying to her
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
the matching color of the bumper is a little off