The Collision Center

4.9 (656reviews)
97%
611 SW 71st Ave,  Miami,  FL  33144

In operation 9 years.

WE REPAIR ALL MAKES AND MODELS. WE ACCEPT ALL INSURANCE COMPANY CLAIMS. LIFETIME WARRANTY AND FREE ESTIMATES.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (656)

Likely to Recommend

Repair Quality

The bodywork on the car is excellent. Had some minor glitches on other areas, but otherwise completely satisfied. Would like to give kudos for Mel’s Reset for the job they did with the electrical issues with the car.

Customer Service

Great service.

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Absolutely!

Repair Quality

Very professional and felt taken care of!!

Customer Service

Kind and considerate

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Very happy

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Excellent customer service

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Ignacio was very helpful and answered every question we had

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One word to describe my experience. Fraud! My truck was rear ended. Needed a new bumper, hitch and bodywork. The truck was ready in just a few days. On the invoice it stated new bumper OEM Hitch and hours of bodywork. When I picked up the truck the bumper paint was not properly laid out (bubbling on the driver side), The hitch was not an OEM hitch it was a cheaper aftermarket one. There was no body work done to the affected quarter panel. (it was just buffed out with wax but the dent was still there.) I did not accept the vehicle at that time. I told them not to work on this vehicle anymore until I speak to the insurance company. I went the next morning to pick up the vehicle to give it to another body shop and found them trying to correct the fraud they were trying to commit. The hitch was changed to the correct OEM hitch stated on the invoice. The bumper was removed to correct the flaws in the paint and body work was being done to the dent that was never fixed. Geico needs to do a better job on approving body shops who they certify.

Repair Quality

One word to describe my experience. Fraud! My truck was rear ended. Needed a new bumper, hitch and bodywork. The truck was ready in just a few days. On the invoice it stated new bumper OEM Hitch and hours of bodywork. When I picked up the truck the bumper paint was not properly laid out (bubbling on the driver side), The hitch was not an OEM hitch it was a cheaper aftermarket one. There was no body work done to the affected quarter panel. (it was just buffed out with wax but the dent was still there.) I did not accept the vehicle at that time. I told them not to work on this vehicle anymore until I speak to the insurance company. I went the next morning to pick up the vehicle to give it to another body shop and found them trying to correct the fraud they were trying to commit. The hitch was changed to the correct OEM hitch stated on the invoice. The bumper was removed to correct the flaws in the paint and body work was being done to the dent that was never fixed. Geico needs to do a better job on approving body shops who they certify.

Customer Service

One word to describe my experience. Fraud! My truck was rear ended. Needed a new bumper, hitch and bodywork. The truck was ready in just a few days. On the invoice it stated new bumper OEM Hitch and hours of bodywork. When I picked up the truck the bumper paint was not properly laid out (bubbling on the driver side), The hitch was not an OEM hitch it was a cheaper aftermarket one. There was no body work done to the affected quarter panel. (it was just buffed out with wax but the dent was still there.) I did not accept the vehicle at that time. I told them not to work on this vehicle anymore until I speak to the insurance company. I went the next morning to pick up the vehicle to give it to another body shop and found them trying to correct the fraud they were trying to commit. The hitch was changed to the correct OEM hitch stated on the invoice. The bumper was removed to correct the flaws in the paint and body work was being done to the dent that was never fixed. Geico needs to do a better job on approving body shops who they certify.

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It was just average. I could have had the same results almost anywhere.

Repair Quality

The paint job was good, but the body work was below my expectations. Besides the gas gauge electronic system, which was working fine when I took the car in, wasn’t working after I picked up the car.

Customer Service

They are polite, but I wasn’t asked if I was completely satisfied with their repairs. When I called back to tell them about the problem with the gas gauge, I was told to go back so that a computer tech would check out the issue, but when I got there they told me that he had left a little early and was scheduled for the following day. Then I was told to return a third time because they needed to take the car to another place to have it checked.

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When I drop my car everything was ready from their side. The rental car was ready for me. Excellent customer service. Excellent work. I am very satisfied. I am a happy customer 😊

Customer Service

Great customer service!!!!!

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great service

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Great service

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