The Collision Shop

5.0 (679reviews)
100%
81 Adams St,  Manchester,  CT  06042

In operation 90 years.

Our Collision Center at Carter Chevrolet repairs ALL makes and models of vehicles. We are a Direct Repair Shop for several insurance companies, and we are happy to work with any and all insurance companies to get you back on the road quickly and safely. We offer free estimates as well as assistance in handling any questions on insurance claims. For your convenience we will help in arranging alternate transportation to fit your needs. In order to work on today’s complex vehicles, our highly skilled technicians are ASE and I-Car certified. The initial evaluation of your vehicle will be prepared using the latest in computer assisted estimating systems. Digital photographs are used with all estimates to ensure accuracy and efficiency in processing insurance claims. We also use state of the art computerized paint mixing, frame straightening and alignment equipment. We offer lifetime warranties on most of our work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (679)

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My Experience

I was very happy with the repair and the timeliness of completion. Carters was very good at keeping me informed regarding the progress of the repair work which was was useful to me as I am in the process of moving and I was able to coordinate my travel schedule. They also assisted with getting me a rental car while my vehicle was in the shop. I was pleased with my interaction with this company.

My Experience

It took longer than expected, but I am very happy with how my car looks and feels. It’s great to be driving my car again.

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Repair Quality

Customer Service

My Experience

I was notified an additional part was broken and not replaced when I picked up my car, but was not informed how it would have affected the appearance of my new headlights. I happened to notice myself. I was told they would order and install the part with me only paying for the part, but the quote I requested also included labor. I would have liked it if they had been more specific about the aesthetic impacts and waived the labor charge as initially indicated.

My Experience

Likely to Recommend

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Customer Service

My Experience

I am very satisfied with the service. I liked the text updates that kept me in track. The customer service was excellent. The repairs were done right. I liked the fact that car wash washed inside and outside after the repair. Overall, excellent service.

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Customer Service

My Experience

Very positive experience across the board. Arlene was excellent. The car looks great!

My Experience

It took a bit longer than I expected to have the car fixed because of the foam that was not considered, which is acceptable. The employees were very friendly. I also appreciated their cleaning my car.

My Experience

On time and cost less than we thought. Great service. Love the texting communications.

My Experience

It was a job well done. I am pleased with the work they did on my car.

My Experience

Looks great! Friendly service

My Experience

Everyone in the office were very friendly and kept me updated. The body work was great.

My Experience

My car looks as good as new! Beautiful job, great service, friendly and accomodating service!

My Experience

My Experience

My Experience

Really liked the updates provided. Thank you