The Collision Star Inc.

4.6 (817reviews)
93%
162 Earle Ave,  Lynbrook,  NY  11563

In operation 44 years.

Our company has been in the collision repair business since 1982. We started out in a modest body shop in Massapequa, New York with the mindset that quality and service always come first. Currently, we own and operate 6 state-of-the-art collision repair centers. Four on Long Island and two in South Florida. Our commitment to excellence has helped us build relationships with more than 28 new car dealerships, all of the major insurance companies and thousands of drivers. We take great pride in our status as a dealer preferred collision repair center which means our certified repairs are considered the highest level of repair service available anywhere. When you drive away from one of our collision repair centers, our reputation is on the line… but more importantly, so is your safety and that’s a responsibility we take very seriously.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Hyundai
I-Car
Infiniti
Kia
Nissan

Reviews (817)

Likely to Recommend

I would never recommend them based of my experience

Repair Quality

The customer service was unprofessional, and the woman handling the customer service matter was rude and discourteous. Her behavior did not reflect the level of professionalism or respect that customers should expect. The interaction felt dismissive and poorly handled, which made the overall experience frustrating and disappointing. I hope this feedback can be taken seriously so that future customers receive more respectful and attentive service.

Customer Service

If I could go lower I would it was awful customer service

Returned Clean

Likely to Recommend

Me the customer being extremely satisfied, seeing the beautiful job that was done on my car, I cannot keep it to myself, I must say, Collision Star are the bad boys of highly qualified body work. β€œ YOU GO GUYS.”

Repair Quality

Exceptional

Customer Service

Highly satisfied.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You forgot to put back in the bolts for connecting the bumper to frame. I secured both bolts

Returned Clean

My Experience

I'm not very happy because the car isn't in good condition. The muffler is broken, and the plastic cover underneath is torn. The rear part that covers the wheel is only partially installed; they added a piece but didn't put it on completely. The bumper wobbles; it's not properly fitted. It's a shame because my friend recommended you to me. I'm sorry if I was a bit intense at times, but it makes me feel so helpless, because sometimes people try to take advantage of you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Awesome Service! They kept me updated on the progress and also worked with insurance company directly. No castle!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Lisa was very friendly and thorough

Repair Quality

Professional job

Customer Service

Even though it wasn't your fault that the process wasn't shorter better communication could have helped in the initial stage

Returned Clean

Likely to Recommend

Repair Quality

Great customer service professional and knowledgeable. Made this process Very efficient and smooth for me. Definitely will recommend πŸ‘Œ πŸ‘πŸΎ πŸ‘

Customer Service

Returned Clean

My Experience

Excellent service and repairs

Likely to Recommend

Collision Star of Lynbrook takes pride in their work to make their customers very satisfied and I am one of those customers, I will not stare anyone wrong, I am true to my word.

Repair Quality

Collision Star in Lynbrook, always on point with their body work and maintenance of their customers vehicles. Their work is second, to none.

Customer Service

Wonderful Shop will not, dissappoint.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Overall experience was great.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

TOOK ENTIRELY TO LONG , ALMOST 2 MONTHS. i HADE TO PAY AN EXTRA 700 OUT OF POCKET FOR A CAR RENTAL

My Experience

Great service!

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car looks like it did before the accident--perfect.

Customer Service

Both ladies in the office were helpful and the guy who supervised the car repair was great too.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean