The Finishing Touch Body Shop

4.9 (884reviews)

98%

(480) 837-3355

16940 E Colony Drive, Fountain Hills, AZ 85268

98%

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16940 E Colony Drive
Fountain Hills, AZ 85268

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About The Finishing Touch Body Shop

See Photos

16940 E Colony Drive
Fountain Hills, AZ 85268

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 46 years, 40 years at this location.

Quality is no accident .It is a commitment. Finishing Touch has been committed to the highest quality repairs since 1980.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (884)

Sort By:
Newest
Rating

809 Customers Rated

5 Stars

86.3% Complete

(763)
4 Stars

3.7% Complete

(33)
3 Stars

0.8% Complete

(7)
2 Stars

0.1% Complete

(1)
1 Star

0.3% Complete

(3)
< 1 Star

0.2% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon completion. The team is widely recognized for outstanding professionalism, friendliness, and keeping customers informed throughout the repair process via calls, texts, and emails. Several customers highlighted the seamless handling of insurance correspondence as a standout convenience. While the vast majority of experiences were highly positive, a few customers noted delays beyond original timelines and wished for more proactive status updates, as mentioned directly in their feedback. Overall, the shop is regarded as a top-tier auto body repair destination, with many customers expressing they would not go anywhere else.

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Service Quality

"... in what they do. What really stood out was their outstanding customer service. Everyone was friendly, professional and kept me informed throughout the entire process. ..." Read more

"Always beautiful and timely work! Everyone that is employed at this Fountain Hills location is very kind, professional ..." Read more

"There customer service is as outstanding as the quality of the work they did on my car which was absolutely amazing"

"... ever known. We have had 2 cars repaired by them and both exceeded any and all expectations. They were referred to us by our mechanic when our ..." Read more

"The body shop repairs to my Chevy Traverse were excellent. I also appreciated the email messages telling about ..." Read more

Service Quality

Service Quality

"... in what they do. What really stood out was their outstanding customer service. Everyone was friendly, professional and kept me informed throughout the entire process. ..." Read more

"Always beautiful and timely work! Everyone that is employed at this Fountain Hills location is very kind, professional ..." Read more

"There customer service is as outstanding as the quality of the work they did on my car which was absolutely amazing"

"... ever known. We have had 2 cars repaired by them and both exceeded any and all expectations. They were referred to us by our mechanic when our ..." Read more

"The body shop repairs to my Chevy Traverse were excellent. I also appreciated the email messages telling about ..." Read more

Judy (Chevrolet owner) reviewed 9/7/26

Great service and great people!

John (Ford owner) reviewed 8/31/26

The staff at the Finishing Touch was very accommodating with my schedule and the repair looks so good it is as if nothing ever happened to my bumper. Thank you for your professional expertise!

All the staff members were very accommodating and willing to work with me.

Samuel (BMW owner) reviewed 8/31/26

Great work

Fantastic work/repair on my M3. Front end looks brand new!

William (Toyota owner) reviewed 8/30/26

Highly recommend. They did an awesome job and had great communication

Terry (Chevrolet owner) reviewed 8/27/26

Chris (Land Rover owner) reviewed 8/25/26

Irene T (Hyundai owner) reviewed 8/21/26

Rose (Infiniti owner) reviewed 8/20/26

Super job!! Car looks like new. Great service, communication and outcome! Thank you!

Super job returning my car back to new! It is still a show room stopper!! Thank you for great care, communication and hard work restoring her from an accident!

The best!

Linda (Honda owner) reviewed 8/10/26

Any time

Great job!!

Could have been better!

Richard (Infiniti owner) reviewed 8/7/26

Virginia (Lincoln owner) reviewed 8/3/26

It was truly a wonderful experience.They did a fantastic job repairing my car in a timely fashion. I commend them on their professionalism affordability and kindness!I would highly recommend their services!!

Leigh (Mercedes-Benz owner) reviewed 7/30/26

10. Very satisfied. Always have thought you're the best body shop. Thank you. My Mercedes looks new and beautiful ❤️

David (Volkswagen owner) reviewed 7/30/26

Too much time of mine spent on a claim that was someone else’s problem had to explain that to John several times and he still didn’t get it.

Mary (Hyundai owner) reviewed 7/27/26

Very professional and nice people to work with would recommend to anyone who needs car repair

Pat (Hyundai owner) reviewed 7/27/26

Always satisfied 100% recommend highly. Thank You Liz, Lauren, and John.

David (Audi owner) reviewed 7/27/26

Fantastic experience and repair performance results. Definitely recommend to anyone needing your auto body services. 10+ out of 10!

Definitely recommend!

Excellent service and treatment.

10 out of 10

Robert (Mercedes-Benz owner) reviewed 7/27/26

Tracy (Chevrolet owner) reviewed 7/23/26

Aaron (Subaru owner) reviewed 7/23/26

Everyone in Fountain Hills should use The Finishing Touch.

The Finishing Touch was awesome to work with. Everything went smoothly and quickly. The work was excellent and the whole experience helped to turn an unpleasant situation into one that was manageable. Thank you!

Great customer service. Thanks for taking the car back to Enterprise.

Chuck (Honda owner) reviewed 7/17/26

Thank you. We are repeat customers

Top of reviews

The Finishing Touch Body Shop

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About The Finishing Touch Body Shop

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Reviews (884)

809 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?