The New Monroeville Dodge, Inc.

4.8 (477reviews)
96%
3651 William Penn Hwy,  Monroeville,  PA  15146

THE NEW MONROEVILLE DODGE FULL SERVICE REPAIR FACILITY SPECIALIZING WITH KIA, CHRYSLER, DODGE, JEEP, AND RAM. OUR GOAL IS TO PROVIDE CUSTOMER SATISFACTION AND QUALITY REPAIR, AND IN A TIMELY MANNER.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (477)

Customers say
Overall Customer Satisfaction
Customers consistently praise the body shop for exceptional service quality, with vehicles looking brand new after repairs. The staff receives high marks for professionalism, friendliness, and keeping customers well-informed throughout the repair process. Many customers appreciate the timely completion of work, often finishing earlier than estimated. The team is noted for being helpful, courteous, and making the entire experience smooth and pleasant. Customers frequently express satisfaction with the quality of workmanship and attention to detail. Some feedback indicates occasional communication gaps and longer repair times, but the majority of experiences reflect strong customer satisfaction with both service delivery and final results.
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"best car shop experience i've ever had hands down"
"Awesome job! Our car looks brand new again. Wonderful staff!"
"My car looks brand new!"
"Great work as always here! If my car ever needs body work, I would always select ..." Read more
"Very easy experience with great work in a timely manner. would highly recommend"
"Earlier than the estimated date!"
"A day or 2 before"
"Ready when stated. parts actually came in sooner than stated and was able to take in 2 days sooner"
"My vehicle was ready well before the estimated return."
"done earlier than thought and that was even getting a recall perfected"
"Great communication"
"The two folks I talked to from the body shop do a great job keeping me informed and updated. They were friendly and thorough."
"Staff was very nice professional kept me in the loop regarding the process and status of me car repair"
"... would be on hold or asked to leave a message but would get disconnected while waiting on a beep to leave a message after the first week but since ..." Read more

Likely to Recommend

Repair Quality

You guys were great from start to finish.

Customer Service

My Experience

Ron, Joe and the team are great. Got my Vehcile done quickly and quality work!

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Repair Quality

Customer Service

Returned Clean

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I recommend them all the time

Repair Quality

Very good work and great customer service.

Customer Service

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Repair Quality

It took 4 weeks for our vehicle to be done. They had it ahead of time to see what parts needed to be ordered. We had an appointment for June 8th and we dropped it off. We were able to pick it up July 2nd. The vehicle was drivable. I wish we could have kept it until it was able to be worked on. We did not have a rental and it was very inconvenient to be down a vehicle

Customer Service

Were not helpful

Returned Clean

Likely to Recommend

Highly recommend

Repair Quality

The repair is amazing looks so great!

Customer Service

From start to finish this was the best experience

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Repair Quality

They even got done a couple of days sooner than originally estimated and truck looks fantastic!!!

Customer Service

Joe was always open and friendly, as was Tracie. Very nice people 😊

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

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Returned Clean

Likely to Recommend

I used to go to another dealer, and was used to going there. Wasn’t sure I wanted to travel to Monroeville but with the service I have received so far I don’t mind going there because they are attentive, considerate, respectful and very friendly.

Repair Quality

The Pacifica looks great, inside and outside. Thank you.

Customer Service

They made the total process go easy. Very pleasant and considerate.

Likely to Recommend

Repair Quality

Great job. Took a little too long.

Customer Service

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Repair Quality

My vehicle has scratches on the hood now and my engine light is on

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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This is the 2nd time I used this body shop.

Repair Quality

Very happy with service from Joe and tracy!

Customer Service

Very satisfied

Returned Clean

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Repair Quality

best car shop experience i've ever had hands down

Customer Service

same.