The New Monroeville Dodge, Inc.
THE NEW MONROEVILLE DODGE FULL SERVICE REPAIR FACILITY SPECIALIZING WITH KIA, CHRYSLER, DODGE, JEEP, AND RAM. OUR GOAL IS TO PROVIDE CUSTOMER SATISFACTION AND QUALITY REPAIR, AND IN A TIMELY MANNER.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work and your people where very professional đź‘Ť
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job! Our car looks brand new again. Wonderful staff!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best service I will always return.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new!
Customer Service - 5.0/5.0 -
They made everything so easy. Especially returning the rental car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Under the worst circumstances, Monroeville, Dodge took excellent care of me, and did a fabulous job on my 2023 KIA Forte repair. They really went above and beyond repairing my vehicle. It is better than perfect and I am so happy. I would definitely recommend the the service department & my mechanic,Joe.. He is so nice! He kept me informed of all phases and was happy to talk to me whenever I called with questions. The entire experience was great all around. I definitely recommend Monroeville, Dodge for your car repair or to buy a new car. Everyone there is top notch! You'll have a fabulous experience.
Customer Service - 0.5/5.0 -
Please see previous comment.
Likely to Recommend - 5.0/5.0 -
I would use your service department again. They have been good to me.
Repair Quality - 2.5/5.0 -
At no fault of the dealership or mechanic. *** I had my EV-6 in for an AC issue on June 17, 2025.The AC was blowing warm air. A die test was performed and the unit was recharged. It was blowing cold air until Sat. 05-21-25 TODAY on June 23, 2025 I returned to the dealer and left it for service. I am requesting a NEW AC UNIT from Kia. The car has 25, 700 + miles on it and is under warranty. I also have an extended warrant thru kia. Thank you for your attention in this matter. Monroeville Kia has been good to me . Bob Potter
Customer Service - 5.0/5.0 -
They took my car in w/o an appointment when I agreed to leave it for whenever they could get to it. They attempted the repair at no charge to me.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I took care of my daughter's car he did a good job
Repair Quality - 5.0/5.0 -
10 they really do good work đź‘Ť as long as they continue to good
Customer Service - 5.0/5.0 -
Good
Likely to Recommend - 5.0/5.0 -
I recommended a friend to get her Jeep fixed at the dealership and they were able to get her in the next day
Repair Quality - 5.0/5.0 -
very quick, courteous and professional
Customer Service - 5.0/5.0 -
Very easy and pleasant to deal with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
They are already over their heads in repairs needed right now
Repair Quality - 3.0/5.0 -
Since my State Farm claim and choosing Dodge to repair my vehicle they had it for almost two weeks and the day I was called And told that my vehicle was repaired and ready to be picked up after making my deductible of 500.00 I could drive it . Well The same day it’ll picked it up I realized that my passenger window was not working properly and I couldn’t get it to go up it was half up and the glass sideways and it rained That evening I couldn’t drive it I brought it in was told the part was ordered tried it out before leaving the lot it didn’t work from the driver side to roll down the passenger side and an employee stated it works from the passenger side all she has to do is slide over and roll it up or down and I stated it worked when I first brought it in for my claim with my insurance company and another employee agreed with me that it was working because he also used it and all the other windows worked using the drivers control for all windows but now the passenger side where the repairs were made isn’t do I was told to take my ride and they will call once the part is delivered to dodge Now the part is delivered Friday wasn’t a good day because staff would be gone when I could arrive immediately after work so I stated I’m off Monday and was told by Stephanie Monday would be a lot better so my vehicle sat in my garage til Monday went to start it and it did not start …. Now it was discussed faith State Farm and dodge and I was told dodge is two weeks behind but it could be towed to you all and State Farm said okay but I have two parts from Dodge that don’t even go to my van and took photos and I am uncomfortable leaving it to just sir without knowing a day of repair Dodge was paid my deductible and by statefarmpassword and I don’t know what’s going on with issues occurring that wasn’t an issue nor came up in my recent inspection
Customer Service - 3.5/5.0 -
After one person ahead of me was directed to have a seat I stated why I was at the shop which was to pick up my vehicle and that I was with the person before me I was asked to be seated and then the person before me was taken care of and then another person walked in and was taken care of and I went back up to the counter and another person walked in and I told that person I was waiting on her to call me back up and I believe she forgot about me she stated she thought I was with the lady I stated to her I wasn’t with from the beginning of our conversation she stated she just assumed we were together and I stated that’s why I stated I’m not with her before stating my reason for being there which was to pick up my vehicle that was stated to be repeated but to this day isn’t repaired
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The staff kept me informed the entire time. They were always friendly & courteous. They got me in quickly for the repair & even contacted my insurance company