The Wreck Room Inc.

5.0 (2,103reviews)
100%
207 W Saint Charles Road,  Villa Park,  IL  60181
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Shop AssistantSparkles

We provide complete collision and mechanical repair service for your vehicle while returning it to factory specifications. We accept nothing less than 100% customer satisfaction. We strive to turn your negative experience into a positive one! We are OEM certified in Honda, Acura, Nissan, Hyundai, Chrysler, Fiat, GM, Ford and also repair all makes and models of vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (2,103)

Customers say
Overall Customer Satisfaction
Customers consistently praise The Wreck Room for outstanding repair quality, with many noting their vehicles looked brand new upon return. The shop receives high marks for professionalism, fair pricing, and going above and beyond, including complimentary interior and exterior detailing. Communication throughout the repair process is frequently highlighted as a strength, with timely text and phone updates keeping customers informed. Timeliness is another strong suit, with numerous customers reporting their vehicles were ready on or ahead of schedule. A few customers noted delays due to additional damage discovered or parts availability, and one mentioned communication could be more proactive. Overall, the overwhelming majority of customers express strong satisfaction and willingness to recommend The Wreck Room to family and friends.
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"... can't even put into words how shocked I am as my car looks and drives like it's brand new! Their work is incredible and pricing very fair. I will only ever come to wreck ..." Read more
"Excellent communication and very professional. There was perfect coordination with insurance so we didnt have to do ..." Read more
"Had known what I know now would have never brought our car here. After it was disassembled found out their rates were ..." Read more
"All the staff were great. They treated me as if I were their most important customer. They were cordial and professional. They made sure ..." Read more
"... passenger side mirror that other shops only would replace the work was impeccable brought in on a Wednesday morning and done by 10:00am on Thursday this shop is efficient ..." Read more
"... you could work on my car the same day I called you. I was very pleased that the work was done that day. The car is working well. Thank you." Read more
"Needed an alignment done quickly. They got it done same day within 2 hours."
"Actually sooner than promised"
"The correct paint was not ordered so the repair took two additional working days."
"... Service and personnel always friendly and professional. Time to complete was excessive; but it read done right." Read more
"They did a great job on the repairs and the communication on the status was superior"
"Communication was quick, work done great"
"Prompt, friendly, proffessional... must of all, communicative and efficient!"
"Would have liked an update or two along the way - just with an estimated completion time, but other ..." Read more
"The communication was not as good as usual."

Likely to Recommend

Repair Quality

Wreck room done a wonderful job and gave me the car. On time. I will recommend them to anyone

Customer Service

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Great service. Car looks great

Customer Service

Bob was great

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Fantastic work and great communication throughout.

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My Experience

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Great work from the Wreck Room

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Excellent staff and workmanship!

Repair Quality

Excellent service and thank for finding me a lower cost option for my tire rim! Mari

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Bob was great to work with.

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Great service

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Great service

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Awesome job on my truck very friendly place would recommend to anyone in need of service they provide

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Repair Quality

The car looked just like new. Repairs were well done.

Customer Service

I didn’t like the lack of communication.

Returned Clean

My Experience

The team was very friendly and passionate about the work they do. Especially seeing all the credentials on the wall, It made me more confident in my choice to choose you guys to fix my Kia. My car looks like it just came out of the lot when I first got it (despite literally only having it for about 2 months). Thank you guys for your help expertise and efficiency!

Likely to Recommend

Repair Quality

I have been using these guys for all of my vehicles, over many years. I live in MI now, but recently drove in for them to do a multi point vehicle inspection on it. I trust what Bob recommends for my vehicle.

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My Experience

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