Thomas Cars of Johnstown
In operation 115 years, 36 years at this location.
Thomas Autobody Repair provides an effective and efficient repair process while observing the highest of industry standards. We pride ourselves on encompassing a courtesy and customer centric experience coupled with our desire to complete repairs within reasonable deadlines on a consistent basis. We use technological means, such as email and text messaging, in an effort to keep customers adequately informed throughout the repair process. From estimating, to repair, to quality assurance, Thomas Autobody strives for success and exceptional customer care and satisfaction.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks great! Thank you
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would recommend anybody to get their car bodywork done by you guys. The work you did on her card was excellent marvelous outstanding thank you so much God bless you all and happy Easter he is risen he is risen indeed amen.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have cars repaired at Thomas before and was always satisfied
Customer Service - 5.0/5.0 -
Bill was very friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was very satisfied with the service.
Repair Quality - 5.0/5.0 -
Barry passed away in January. When my son in law and I picked it up, we looked it over good and it looked great. No complaints from us.
Customer Service - 5.0/5.0 -
They were patience with us and when we finally got it in to have it fixed it was done in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Some uneven gaps on panels
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
See past comments. Additionally, when my son went after the second time, someone at the shop told him they could not fix any lug nuts bc there were not any at the shop laying around that would fit.
Repair Quality - 1.0/5.0 -
My son who is in college had an insurance claim that damaged the entire right side of the car. The auto body shop missed a plastic panel and when questioned about it after the fact said it was because they could not prove it was from the accident even though every other component was damaged on that side of the car. Also, when driving the car after the car was repaired, the steering wheel was crooked when going straight. The car was completely out of alignment after the accident and was not repaired. Lug nut caps were off after the accident and that was also missed. I called the service manager with my son and he said he would make it right if he brought the car back. The only thing they did was align the car or steering wheel? We are unsure of what they did during the second repair because they did not give him any paperwork or fix the panel or replace the lug nuts. I feel like my son was taken advantage of because he was a college kid who had no idea what he had to look for during and after the process. I will be also calling Erie insurance to let them know of the dissatisfaction of their recommendation.
Customer Service - 1.5/5.0 -
The service manager talked a good game and did not follow though by only fixing 1 of the 3 items after the initial repair was completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!!