Thomas Chevrolet Auto Body
In operation 117 years.
Thomas Chevrolet Inc. is a family owned and operated full service dealership that has been serving the Bedford and surrounding area for over 100 years. We pride ourselves in customer service and quality repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Clean rental cars are nice
Repair Quality - 5.0/5.0 -
Quick turnaround on getting my car back. Loaner/rental car was very clean. All team members were very pleasant to work with. And the repair looks great!
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Customer Service - 0.5/5.0 -
No. Communication
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I always love their work.they take very good care of me thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
I'm sorry that I couldn't give a better survey but I wanted to be honest .they kept telling me the delay was not their fault and I understand that but I had a lot going on while they had my car and it was a fiasco with transportation.the people at the dealership know what I'm talking about because I had to contact them a lot during the time they had my car
Repair Quality - 4.0/5.0 -
It was a fiasco .but the car was great when I finally got it back.
Customer Service - 2.0/5.0 -
The lady my boyfriend and I dealt with was snippy a couple times we spoke with her .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The passenger rear door does not shut correct and there is a gap.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never.
Repair Quality - 1.0/5.0 -
It took the body shop 2 times to get our vehicle painted properly. Took longer than expected.
Customer Service - 0.5/5.0 -
Worst customer service I have ever received. Dealt with Christy Kidd who was unprofessional, rude and uncaring. We sent emails to several executives in the chain of command of Thomas about the work and Christy Kidd. Have heard nothing back from anyone. Silent.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0 -
I wish someone would call with updates more than once throughout
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Any time
Repair Quality - 5.0/5.0 -
Looks beautiful and new again!
Customer Service - 5.0/5.0 -
Helpful and very capable and informing of details or hold-ups if there are any. Really keep you informed and HAPPY to answer any and all questions
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Still waiting on one part to finish the job
Customer Service - 5.0/5.0
My Experience - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
They wanted the truck on Thursday call I call the following Thursday they didn’t even get it in yet call Friday they were painting it and then they call Tuesday it was done. Just don’t understand why we had to have the truck there that early