Tom and Jerry's Auto Body, Inc

5.0 (295reviews)
99%
5644 N Northwest Hwy,  Chicago,  IL  60646
Bot
Shop AssistantSparkles

In operation 41 years.

Tom & Jerry's Auto Body has been a family owned business since 1982. We have built our business on honesty, integrity and a commitment of quality work for our customers. We place customer needs and safety at the highest level.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (295)

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Customer Service

Great customer service. Job well done.

Returned Clean

Likely to Recommend

I am completely happy with my experience with this company and will happily recommend it to anyone and everyone.

Repair Quality

I had never used this body shop for repairs before but am so happy I did. I was very happy with the customer service provided. The employees I met were very polite, professional, and patiently answered all of my numerous questions and concerns. My car was repaired earlier than expected which saved me money on a car rental. I was even offered a ride back home after I dropped my car off (if I needed one). A nearby car rental place was recommended to me which I used and I was very happy with that choice as well.

Customer Service

Excellent customer service was provided.

Returned Clean

Likely to Recommend

Best auto body shop around!

Repair Quality

Absolutely excellent service from Tom and Jerry’s! Don and Ian are so professional, honest, decent friendly guys—it was a pleasure doing business with them. They took care of everything with State Farm because they’re in their preferred network. Car looks as good as new! Totally perfect repair, paint job, shiny, clean car returned to me. Oscar detailed the interior and did a great job! I highly recommend this business and intend to tell State Farm about the excellent service! Thank you Tom and Jerry’s!!

Customer Service

Excellent service from Don and Ian! Easy to work with, provided updates. Delivered completed work as promised.

Returned Clean

Likely to Recommend

Really glad I chose this company

Repair Quality

Wonderful company! Would highly recommend this company to anyone. Job was done well done and a fast turn over time. Of course not all cases work can be quickly done, if I had to wait longer would of been well worth it

Customer Service

Ian was great kept me informed the whole time, wasn’t left wondering what was going on

Returned Clean

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Returned Clean

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Repair Quality

I have been taking my cars to Tom And Jerry’s for over 15 years. They have been courteous and do very good work.

Customer Service

Personnel could be a little more thorough with a timeline as to when the customer will receive an update For example, I’ll call you on a weekly basis Thursdays otherwise good

Returned Clean

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Top tier service

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Tom & Jerry's did a fantastic job! They were friendly and communicative throughout the entire process.

Customer Service

They were wonderful to work with.

Returned Clean

Likely to Recommend

Repair Quality

Perfect job and very nice 👍

Customer Service

Returned Clean

Likely to Recommend

I would highly recommend this shop. They do excellent work at a fair price. They work with your insurance company and keep you informed every step of the way.

Repair Quality

The car was in an accident. It needed both body work and engine work. The shop took care of both and my car came back looking perfect and running smoothly.

Customer Service

I worked with Ian. He made the whole process seamless. He explained the work that needed to be done and worked with my insurance to get the work covered from the estimate to the payment. I did not have to do a thing.

Returned Clean

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Returned Clean

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I could not be happier with the service and the product from the shop. Thank you, everybody.

Customer Service

Just some communication issues about the timing of things could be a little bit better but other than that, it’s fine

Returned Clean

Likely to Recommend

Repair Quality

The car repairs look perfect and we're completed in a timely manner. They even cleaned the car before the return which was a wonderful surprise.

Customer Service

Ian was a wonderful communicator. Very informative and available.

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Repair Quality

Still miss Tom but you guys were great!

Customer Service

Kept me updated well