Tom Peacock Nissan Cadillac
In operation 57 years.
Able to work on all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic job of repairing my CT5. Greatly appreciated!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
The quality of the body work was excellent — the repairs were done properly and my car looks great. However, the communication throughout the process was disappointing. I was told the repairs would take longer because parts were coming from Michigan, but then the car was finished much sooner without any update. I missed one call from Stephanie, but no follow-up call or text was made. As a result, my car sat on the lot for almost two weeks while I continued paying for a rental out of pocket. I tried calling and even left a message with no response. When I contacted the shop directly, no one could find my name or claim number. The lack of communication made the experience frustrating. Clear, timely updates — even a simple text — would have made a big difference.
Repair Quality - 5.0/5.0 -
The quality of the body work was excellent — the repairs were done properly and my car looks great. However, the communication throughout the process was disappointing. I was told the repairs would take longer because parts were coming from Michigan, but then the car was finished much sooner without any update. I missed one call from Stephanie, but no follow-up call or text was made. As a result, my car sat on the lot for almost two weeks while I continued paying for a rental out of pocket. I tried calling and even left a message with no response. When I contacted the shop directly, no one could find my name or claim number. The lack of communication made the experience frustrating. Clear, timely updates — even a simple text — would have made a big difference.
Customer Service - 3.0/5.0 -
The quality of the body work was excellent — the repairs were done properly and my car looks great. However, the communication throughout the process was disappointing. I was told the repairs would take longer because parts were coming from Michigan, but then the car was finished much sooner without any update. I missed one call from Stephanie, but no follow-up call or text was made. As a result, my car sat on the lot for almost two weeks while I continued paying for a rental out of pocket. I tried calling and even left a message with no response. When I contacted the shop directly, no one could find my name or claim number. The lack of communication made the experience frustrating. Clear, timely updates — even a simple text — would have made a big difference.
Likely to Recommend - 5.0/5.0 -
I definitely would recommend this body shop to family and friends
Repair Quality - 5.0/5.0 -
Excellent repair service
Customer Service - 5.0/5.0 -
Excellent customer service and support
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
GREAT OVERALL SERVICE A Pleasant experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Work was done good
Repair Quality - 5.0/5.0 -
I just don't like it that i was not updated every week I had to call to find out about my vehicle but you all did a good job
Customer Service - 5.0/5.0 -
Didn't keep me posted
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Because of Isabel and Skeen.
Repair Quality - 1.5/5.0 -
Transmission repair was returned with first and second gear not working properly. Later after transmission was repaired they decovered that the cooling system had a damaged hose and clamp. missing.All of these parts were on back order. It took months to complete the work. I traded the Blackwing!
Customer Service - 5.0/5.0 -
Isabel, Skeen, Stefanie(sp), are the best I have ever worked with!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Edward Carnine did an excellent job from start to finish. Edward communicated with us throughout the process with real time updates and ensured we knew where we were at in the process. We are very appreciative of his professionalism.
Customer Service - 5.0/5.0 -
Same comment as previously mentioned. Edward Carnine was excellent and very professional.