Tom's Auto Refinishing & Coll. Inc

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Tom’s made this an efficient, seamless and even pleasant experience. Repair looks perfect.

Customer Service - 5.0/5.0 -

Tom and his staff answered all my questions and kept in touch with me throughout the process.

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Likely to Recommend - 5.0/5.0 -

They are a pleasure to work with.

Repair Quality - 5.0/5.0 -

They got the work done well, on schedule, and priced fairly.

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

I often recommend Tom’s to my friends.

Repair Quality - 5.0/5.0 -

There no better shop than Tom’s. Quick responses, honest pricing, great care, always friendly. Best shop around.

Customer Service - 5.0/5.0 -

Great customer service. We are always taken care of immediately.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fast and great service !

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fast, affordable and top quality work as always

Customer Service - 5.0/5.0 -

Very honest people

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Always a pleasure to deal with you Great job

Customer Service - 5.0/5.0 -

Always a pleasure to deal with you Great job

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Tom and the team are wonderful and we’ve been going to them for years. They take care of everything perfectly and kindly, and we look forward to going back to them for years to come.

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

Wow,wow,wow,wow and wow ! Yes that,s five wows and boy do these guys deserve it !!! First of all Tom has been in business in Huntington for forty five years ! This is a real long standing family business. You can’t meet two nicer people than Tom. and his son Chris and their work is impeccable. I recently brought my car to them with some pretty bad rust damage. They really didn’t know just how bad until they really got into the job. It was bad. They literally had to create pieces of my fender out of other fenders. The long , curved piece at the bottom of the quarter panel the “wheel arch” (that traces the circumference of the wheel) had to be completely fabricated. This is a precise process, more like sculpture than anything else. I had resigned myself to the finished product being a Frankenstein job. No rust, but I couldn’t possibly imagine that this patchwork of fabrication and welding could be formed into anything resembling the smooth lines of the original fender. When I showed up to pick up my car I steeled myself for what I was about to see and …Whoa, it…was…perfect ! I just stood there staring. I could not believe it. This was art, I mean incredible. I was also steeling myself for the price since this job had morphed into unanticipated levels of complexity and difficulty and son of a gun…Fair ! In fact very fair. Given the time and difficulty of this repair it could have gone anywhere but that is not Tom’s style. I have been to Tom and Chris three different times and every time their work is precise, detailed, perfection. They also make sure to schedule clients carefully and considerately which means that their turn around time is often a fraction of what it would be at other shops. If you have an auto body issue do yourself a big favor and go see Tom and Chris. I will say this which is the highest praise you can give to anyone who you do business with. You can trust them.Yes, T-R-U-S-T. You can trust them. Now that is high praise.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

Highly recommend

Repair Quality - 5.0/5.0 -

Excellent craftsmanship in auto body paint and repair. Fast service getting your car back and working with insurance adjusters. Highly recommend.

Customer Service - 5.0/5.0 -

Owner Tom was in constant contact regarding repairs.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

I appreciate the great work you did and the friendly, professional approach you took with our Mini.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Tom did a great job repairing the damage incurred when I hit a deer.

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Tom, his son Chris and ALL the crew at TOM’S are incredible at their craft of auto body repair & refinishing work! Don’t take your vehicle anywhere else! Minor or major repairs, they are professional, fairly priced and their results are impeccable!

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

Expert workmen ship and friendly.

Repair Quality - 5.0/5.0 -

I was taken in for service same day I called. Work was done very well and timely.

Customer Service - 5.0/5.0 -

Even though I’m a repeat customer, I was treated like a new one to gain trust.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Tom and Chris are fantastic. They are fair, honest,extremely helpful and always keep you informed of the status of the job or if anything else may need to be done. Most important, they do a terrific repair and complete the job as quickly as possible, either by the date promised or sooner. I gladly recommend then to anyone who needs a solid repair job at a fair price.

Customer Service - 5.0/5.0 -

Excellent customer service!

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You guys are great. Thank you for getting my new battery so quickly!

Customer Service - 5.0/5.0

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