Tom's Automotive Service, Inc

4.6 (1,003reviews)
96%
317 Magazine St,  Tupelo,  MS  38804
Bot
Shop AssistantSparkles

Tom's Automotive Service Inc is a full auto service repair center. Specializing in body shop and mechanical repairs. We also offer towing and 24 hour roadside assistance. Started in 1952 by Tom Robertson proceeded by his son Jeff and now run by Jeff's son Jay. Originally Tom's did only mechanical repair. In 2001 the body shop was started. Tom's has nearly 40 bays and 20 employees. Our technicians are ASE master certified and our Body technicians are I Car certified. We use the latest laser measuring systems and Aluminum repair equipment in the industry. We pride ourselves in using manufacturers guidelines to repair vehicles. We warranty all of our repairs. We take great pride in our work. Come see the difference at Tom's.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,003)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

They do great auto repair work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It took too long to get replacement parts. The body shop should have asked if I wanted to replace the bumper or not. Before making the decision on their own.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

A few pieces of broken glass was on the track of sunroof.

Customer Service

Rebekah was always very cooperative and friendly.

Returned Clean

My Experience

Repairs went smoothly and were reasonably priced. Mike was professional and proficient. I dont want to take my truck to the shop but if I need to Tom's is the place I will take it. I truly appreciate yall ✌️

Likely to Recommend

Repair Quality

The car looks like it was never even hot or damaged. Thank you so much for what you all did to repair my car.

Customer Service

The only thing I have to say is the communication. I received 2 calls, one when I was told they were still waiting on parts from a place that they were waiting on the part, etc and then when my car was ready. I understand it can be frustrating when waiting on parts from other services. I just would like to know and be made aware. Other than that, no complaints

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Absolutely amazing!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Their Always Super Nice

Customer Service

Returned Clean

My Experience

The results exceeded my expectation, great work!

My Experience

Good professional service and repair! Thanks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Tom’s Automotive did an excellent job on my damaged bumper. Now it doesn’t look like there was ever any damage, and the bumper paint matches the rest of the car. Great work guys!

Likely to Recommend

Repair Quality

Very good work and professional service!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I’ve used toms for over 30 years the quality was not what I’m use to getting passable but not what I expected

Customer Service

Returned Clean

My Experience

Amazing customer service! Thank you!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean