Tom's Automotive Service, Inc

4.6 (1,003reviews)
96%
317 Magazine St,  Tupelo,  MS  38804
Bot
Shop AssistantSparkles

Tom's Automotive Service Inc is a full auto service repair center. Specializing in body shop and mechanical repairs. We also offer towing and 24 hour roadside assistance. Started in 1952 by Tom Robertson proceeded by his son Jeff and now run by Jeff's son Jay. Originally Tom's did only mechanical repair. In 2001 the body shop was started. Tom's has nearly 40 bays and 20 employees. Our technicians are ASE master certified and our Body technicians are I Car certified. We use the latest laser measuring systems and Aluminum repair equipment in the industry. We pride ourselves in using manufacturers guidelines to repair vehicles. We warranty all of our repairs. We take great pride in our work. Come see the difference at Tom's.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,003)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I've never met a more polite and professional staff! Such a pleasure to be able to do business and have full confidence in the work being done. You make a stressful situation painless for customers. Thank you.

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Repair Quality

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My Experience

Excellent service. Would recommend

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Repair Quality

Customer Service

Returned Clean

My Experience

Prompt,Professional. Not my first time and every time completely satisfied with the service. The manager Anthony was clear in his explanations ant the rest of the personnel was courteous ant thank me for bringing my vehicle for service

My Experience

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Customer Service

Returned Clean

My Experience

Thank you for your prompt and courteous service. I will only deal with Toms from now on.

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Customer Service

Returned Clean

My Experience

My Experience

Thanks

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Returned Clean

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Repair Quality

Customer Service

My Experience

My Experience

Correctly complete my repair.

Likely to Recommend

Repair Quality

I am hopeful that I can provide a higher score on the body work is corrected.

Customer Service

Returned Clean

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Customer Service

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My Experience

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My Experience

Great job

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

Thanks Anthony!

Returned Clean

Likely to Recommend

If I recommend them, I would also warn them of the things that happened in my case. I don't have a problem with the work performed on my car. The customer service needs some work. If I had appointments or had to be at work, I would have had a bigger problem.

Repair Quality

Customer Service

Customer service was not good. I only received updates when I called. Completion date was changed. I was contacted by rental car company about completion date. It was my understanding that repair shop was to update them. Car was not ready when I picked it up even though I was told it would be. I had to wait for final inspection to be done.