Tom's Automotive Service, Inc

4.6 (1,003reviews)
96%
317 Magazine St,  Tupelo,  MS  38804
Bot
Shop AssistantSparkles

Tom's Automotive Service Inc is a full auto service repair center. Specializing in body shop and mechanical repairs. We also offer towing and 24 hour roadside assistance. Started in 1952 by Tom Robertson proceeded by his son Jeff and now run by Jeff's son Jay. Originally Tom's did only mechanical repair. In 2001 the body shop was started. Tom's has nearly 40 bays and 20 employees. Our technicians are ASE master certified and our Body technicians are I Car certified. We use the latest laser measuring systems and Aluminum repair equipment in the industry. We pride ourselves in using manufacturers guidelines to repair vehicles. We warranty all of our repairs. We take great pride in our work. Come see the difference at Tom's.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,003)

My Experience

Great staff with excellent service

My Experience

Excellent results for all 3 areas worked on

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car was very dirty extremely dusty on the inside when I picked it up after repairs, and I think one of my tail lights are not completely secured to the body of the car.

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Repair Quality

Customer Service

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My Experience

I was very satisfied and happy with the work done on my vehicle. Tom's Automotive got it done fast, and made my truck look brand new@

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Repair Quality

Customer Service

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My Experience

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Repair Quality

Amazing

Customer Service

Amazing

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Repair Quality

Fast too . Thanks

Customer Service

Returned Clean

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Repair Quality

Thanks for working on my car.

Customer Service

Returned Clean

My Experience

Thank you so very much for your quick and thorough response!!!

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Repair Quality

Thank you so much!!!

Customer Service

Very professional and efficient.

Returned Clean

My Experience

Back and forth with Tom's and insurance company about unfinished repairs that were damaged in the accident.

Likely to Recommend

Repair Quality

No light bulb in light that was replaced. Hood was not fix that was damaged in the accident. Tire not replaced from where the front in ball joints were loose and damaged. Front bumper was good!

Customer Service

Never saw the truck before it was wrecked so didn't know how hood of shape it was in Called the truck OLD just because of the way looked.

Returned Clean

Likely to Recommend

Repair Quality

All good

Customer Service

Returned Clean

My Experience

It took entirely too long for the entire process. Lack of communication with the vehicles owners is a big problem. I was never explained why the costs was so much more than the estimate.

Likely to Recommend

Repair Quality

Very professional

Customer Service

Returned Clean

My Experience

Very pleased with my experience everyone was very friendly an helpful. Was finished in timely manner!

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Customer Service

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Repair Quality

Customer Service

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I would highly recommend Tom’s.

Repair Quality

From day one, they went above and beyond, and made us feel as though our needs were a priority.

Customer Service

Very pleased.

Returned Clean

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Repair Quality

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Repair Quality

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My Experience

Really satisfied with the job and excellent service. Employees were so nice and accommodating. Thanks for everything .

Likely to Recommend

Repair Quality

Customer Service

Very pleased. People were very friendly and professional.

Returned Clean