Top Gun Auto Body Shop, Inc
Since 2001 when Top Gun Collision Center opened our doors for business we have strived to provide quality for our customers. Quality collision repair service is more than repairing the broken car; it’s helping our customers through a traumatic life event also. Thank you for voting for Top Gun Collision Center where quality isn’t an option, it’s mandatory. Services we provide (In our shop and with our partners in repair) • We are a “Green” company. We use waterborne paint to help protect our environment • A ride home (Elko area) • Metal repair • Plastic repair • Mechanical repair • 100% color match guarantee • Transport vehicle to local sublet repair • Lifetime warranty on workmanship
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The repair work looks terrific. I was reassured that once the technician removed the damaged parts, they would also check for any hidden damage. Originally I was told that the vehicle might be in the shop for a week. But in the afternoon of the 3rd day, I got a call that the repair was complete. Not only was the work well done, but I got the truck back ahead of schedule. I was well pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Top Gun team scheduled me for a day to begin repair, and a tentative day for the repair to be completed. The quality of work was terrific and they delivered the repaired vehicle ahead of schedule. I was well pleased.
Customer Service - 5.0/5.0 -
Friendly and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Will have to reconsider personally and at work recommending or using Top Gun moving forward.
Repair Quality - 2.0/5.0 -
Missed some spots on the repair and the blue paint to match the car was smeared on the black wheel well guard. Like it had over spray and they tried to clean it
Customer Service - 2.5/5.0 -
My car had smeared paint all over the black fender well guard
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0 -
Looks fantastic
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Great job looks better than it was when it was hit. One spot on the hatchback could have been color matched a little better but everything was satisfactory.
Customer Service - 5.0/5.0 -
No complaints great service, the lady at the front desk did a great job. Knew everything going on with my vehicle and she is very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Better than new
Customer Service - 5.0/5.0 -
Excellent work! Matched paint perfectly fixed damage areas like new!
Likely to Recommend - 5.0/5.0 -
Their work went above and beyond what I expected. Not only was my vehicle fixed and looking good as new, but it was also clean inside and out.
Repair Quality - 5.0/5.0 -
Top Gun did a wonderful job on the repair. My vehicle looks good as new, they also washed, vacuumed, and cleaned the inside of my vehicle. I do not have any complaints. I would recommend them to family and friends.
Customer Service - 5.0/5.0 -
The staff were friendly and helpful. I do not have anything negative to say about their service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were amazing and made sure my car was ready to go all the was
Customer Service - 5.0/5.0 -
Super nice and very understanding
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
On the side that was claimed to be finished, there was wax left on the seems of the fender and on the plastics, which are giving it a chalked look.
Customer Service - 0.5/5.0 -
My vehicle was not completed, only the passenger side of the car was fixed. I believe your shop failed to put in for the driver side rear door and failed to send in the photos for it. I watch her take photos of the entire car and I showed her the damaged areas. Now I'm being told that the repair was only put in for the passenger side and the driver side repair was rejected by the insurance company. I believe they are rejecting the repair claim Now because of your shops negligence.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
Body work looked good! However, when I was transporting the vehicle to Montana, I realized that the front right turn signal did not work. When I got to Montana, I took the vehicle to a mechanic. He had to take the front bumper off to replace damage done to the front light assembly. He had to take the whole bumper off to make this repair. Prongs within the unit that had been damaged were bent when your repairmen reinstalled the front bumper. It took him nearly 2 hours to accomplish the task. This cost me an additional $100.
Customer Service - 1.5/5.0 -
The body work looks good. However, the turn signal unit did not work because it was damaged and not installed properly. I had to go to a mechanic in Montana to get the problem fixed. He had to take the whole unit off, fix the problem, and reinstall it. This cost me an additional $100.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
When it came to communication we hadn't had any for the first 2 - 3 weeks before we had to contact y'all to contact us. Secondly, we had a set back for repairs when an incorrect bumper was order then had to wait for the correct. Lastly, my car was returned to me with faulty powersteering and was informed day of pick up. The issue was a single fuse. But what saves a little is the fact the job looks great, doesn't look like the accident ever happened.
Likely to Recommend - 4.0/5.0 -
The front office is friendly and courteous. The insurance manager is very knowledgeable and helpful
Repair Quality - 3.5/5.0 -
Paint job has imperfections
Customer Service - 4.0/5.0 -
Customer tried to collaborate with the tech,by proxy of the front office, that there was more damage that that included in the original estimate. It appears there was no follow through on the communication, because car was not fully repaired the first time. Customer found this surprising, since the repair shop knows that insurance adjusters try to make estimates by grainy photos - and miss intricate details since the adjusters don't see the cars in person. The shop appears to be the first line of defense on cataloging damage completely. Customer had tried to avoid all the inconvenience, by trying to collaborate more efficiently about the missed damage on the vehicle at the time of dropping off the vehicle. Shop did immediately proceed to correct the missed damage, which was greatly appreciated, after it was discovered at the time of the first pick up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
Took way too long to fix my truck! Don’t think they were honest since the start
Likely to Recommend - 5.0/5.0 -
Great people who do quality work.
Repair Quality - 5.0/5.0 -
Timely and quality work!
Customer Service - 5.0/5.0 -
Always proactive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were amazing and very informative the whole time they had my car!! Will definitely use them again if I need too!