Top Gun Auto Body Shop, Inc
Since 2001 when Top Gun Collision Center opened our doors for business we have strived to provide quality for our customers. Quality collision repair service is more than repairing the broken car; it’s helping our customers through a traumatic life event also. Thank you for voting for Top Gun Collision Center where quality isn’t an option, it’s mandatory. Services we provide (In our shop and with our partners in repair) • We are a “Green” company. We use waterborne paint to help protect our environment • A ride home (Elko area) • Metal repair • Plastic repair • Mechanical repair • 100% color match guarantee • Transport vehicle to local sublet repair • Lifetime warranty on workmanship
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (414)
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- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Overall poor
Repair Quality - 0.5/5.0 -
Fist day after having car back already falling apart because those didn’t put all screws and bolts in.
Customer Service - 0.5/5.0 -
When car was scheduled for maintenance we were told it would take 1 week. After one week at the auto body shop the car had not been moved. It took 3.5 weeks to get car back. They didn’t reach out to me to update me weekly on my cars status. I was the only one reaching out for progress updates. Every week when I called they gave new excuses and promised the next week. Then when my car was finally being fixed they threw dirty parts on my seats and floor without covers. The first day after picking my car up I had to bring back to the auto body shop for the wheel well cover falling off. They only secured with one bolt and didn’t reinstall the rest. 1000 price difference from original quote to final bill. All that was changed was more labor cost. So since they took 3 weeks to get my car back they now charged extra for their poor time management. Very disappointing will not use them again. Have phone call proof and pictures of car throughout process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did great!
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Unsatisfied
Repair Quality - 3.0/5.0 -
Passenger door not opening properly!
Customer Service - 3.0/5.0 -
Front passenger door is not opening properly, hitting the same area that was repaired! Unsatisfactory repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The quality of the work is awesome. Other than the length of time it took (not surprising due to current supply chain and labor issues), Top Gun was excellent and easy to work with as usual. More frequent updates would have been appreciated, but the shop is extremely busy right now.
Likely to Recommend - 2.5/5.0 -
Do better at communicating
Repair Quality - 2.5/5.0 -
The paint matches which was our biggest worry after hearing from friends and family that they had to send their vehicles back to have it done correctly. But I think there is too big of a gap still however it’s fixed and I have paperwork if I have to open an Appel because it falls off I will
Customer Service - 2.0/5.0 -
I’ll be honest, top gun won’t be my first choice ever again. Not only were we told we weren’t first priority even though our insurance backs them up, they weren’t the best at returning calls, giving a deadline or having things set in motion. I only knew our truck was close to completion because I saw it at big O first. When I tried calling to ask how much longer no one answered. So I called big O who tells me no one told them our truck needed a tire but only an alignment so we had to wait for the tire after we had received the truck back. I understand they are busy but I feel like they could do better.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Top Gun did a great job on my car beside some paint run/bubble on the corner of my bumper but they said they lifetime warranty the paint as long as I own the car.
Customer Service - 4.5/5.0 -
Their customer service was great. Super friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
good company
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
👍🏼👍🏼♥️
Customer Service - 5.0/5.0 -
They were Great to Work with!!!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Quite a bit of overspray on my windows, leather steering wheel, chrome trim.
Customer Service - 3.5/5.0 -
Communication lacked on progress