Total Collision Repair

5.0 (330reviews)
100%
424 Sardis Rd,  Union,  SC  29379
See Photos

In operation 23 years.

Total Collision Repair is a family owned auto collision center that opened our doors in 2003 but the owner has been in the auto collision business for 35 years. Our goal is to provide high quality repairs to all of our customers. Our collision center is known for its expertise , honesty, and great service.

Services
  • Free Estimates
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (330)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the quality of repairs, frequently noting that their vehicles looked brand new or better than expected. Many highlight the professionalism, friendliness, and knowledgeability of the staff. Timeliness is a recurring positive theme, with numerous customers pleasantly surprised that repairs were completed ahead of schedule. Excellent communication throughout the repair process is also widely praised, with customers appreciating being kept informed at every step. The shop is frequently recommended by loyal, returning customers. A small number of customers noted minor areas for improvement, such as vehicle cleanliness upon return and occasional minor post-repair adjustments, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... experience. We were treated with friendliness and respect. The work done on our car was beautiful. One wouldnt know that $6000 worth of damage was done ..." Read more
"Car looks perfect! Cant even tell it was ever hit, also cleaned off my other front headlight for me ..." Read more
"My car went it pretty banged up. She drives like new and looks amazing. They completely stand behind their work. If I am ..." Read more
"... be happier with all the repairs made to my truck. Their customer service is top notch!" Read more
"... one who rear ended me. Thought it would be total. They fixed it like it never happened. This time was a deer again.and again, same out come. ..." Read more
"My car was taken care of way faster than I expected and it looks amazing."
"Work completed days earlier than expected"
"Done sooner than expected, and looks great! Unfortunately this is the 3rd time I had to take ..." Read more
"Repair was quick and quality work."
"Excellent job in a timely matter even better than I thought it would be"
"Keep me informed on every step"
"... the parts for newer model Kias being hard to get, Total Collision kept me updated and were very pleasant to talk to. I honestly think they did a better job ..." Read more
"Thank you for the professional work and excellent communication. I am completely satisfied with my car. I will highly ..." Read more
"Kept me informed throughout the process"
"... company was calling me everyday wanting there car back. TC had my back and was straight forward about ETA of car" Read more

My Experience

Tommy and his staff do an excellent job on repairs!!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

A good experience from start to finish. Very professional. I have always known them to be honest, fair and reasonable in every aspect. I would highly recommend Total Collision to everyone. *****

Likely to Recommend

Repair Quality

Very professional and great work, as always. Very prompt, very reasonably priced, and always friendly. 2nd to None. đź‘Ť

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We will always use Total Collision for all our repair needs. They were extremely professional and courteous.

My Experience

Great Service. Highly recommend. Richard

Likely to Recommend

Repair Quality

Very good work. Richard

Customer Service

Very good work

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

I couldn’t be happier with all the repairs made to my truck. Their customer service is top notch!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Always

Repair Quality

Always good

Customer Service

As always good

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

One of the best around!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The right front tire was flat when I got home from picking up the car. We pumped it up and it went flat again. Is it ok to take it to City Tire to get them to look at it, I believe you said that they're the one who worked on the tire? Maybe it will stay pumped up till we get there. Also the gray trim on the fender around the tire wheel is not completely connected to the fender.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Certainly

Repair Quality

Repair was quick and quality work.

Customer Service

Everyone was very pleasant.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you so much.

My Experience

Anytime you have had one of our cars we have always been Happy with the results.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Despite the struggle of the parts for newer model Kia’s being hard to get, Total Collision kept me updated and were very pleasant to talk to. I honestly think they did a better job on my car than Kia would have.

Likely to Recommend

Nobody else will touch my car as long as they are around and I'll say thst to anybody

Repair Quality

Awesome job. 4th time with this car. 3 deer and one who rear ended me. Thought it would be total. They fixed it like it never happened. This time was a deer again.and again, same out come. Can't tell it happened. Handling and steering is just as good as it ever was. Nobody else will touch my car as long as they are around. Awesome

Customer Service

Always perfect. Honest with the scheduling. Take it when they say they will and finish when they say they will

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Will most definitely recommend.

Repair Quality

My car went it pretty banged up. She drives like new and looks amazing. They completely stand behind their work. If I am ever in need again this is where I will go. Amazing staff as well, friendly and checks in to make sure everything is going good with your vehicle after you get it back.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very understanding company. Rental car company was calling me everyday wanting there car back. TC had my back and was straight forward about ETA of car

My Experience

They always do great work! Great customer service as well!

Likely to Recommend

Repair Quality

They always do good work and great customer service!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 330

Auto body shops nearby

view more shops in: Union  |  29379