Toyota of North Charlotte Collision Center
In operation 23 years.
Choose Toyota of North Charlotte Collision Center for superior auto body repairs in the Charlotte, NC area. Our unwavering dedication to customer satisfaction and top-notch collision repair has set us apart from typical auto body shops.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Korean
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
My Experience - 5.0/5.0 -
Great Team. Great Work. Very Kind people.
Likely to Recommend - 5.0/5.0 -
Best dealership that we have had the pleasure of dealing with
Repair Quality - 5.0/5.0 -
Wonderful team of people who care about your satisfaction
Customer Service - 5.0/5.0 -
Same as first answer
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was very friendly and made the process smooth.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am happy to work with the team @ Toyota of North Charlotte Collision Center who assist me on fixing my 4Runner to OEM spec. I also want to thank Jaly Cruz for making it happen. If you need your car repaired after an accident, come here to TONC Collision Center and asked for Jaly Cruz or the team and she will gladly to assist you.
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
On point.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
She was very very nice
Returned Clean
My Experience - 5.0/5.0 -
Overall good experience. Nice people, quick turnaround. Good communication during process
Likely to Recommend - 3.5/5.0 -
Personal was wonderful. Repair was to take 1 week and took 3. I asked for a loaner and was not given one until 2weeks and 4 days had passed.
Repair Quality - 3.0/5.0 -
The collision dept.staff was reliable but instead of having the car 1 week they had it 3. I asked for a loaner but I was not given one until I was without a car for 2 weeks and 3 days when I asked again I was finally loaned a Corolla. My damaged car was checked in on June 2 and was supposed to be ready in 1 week. On June 20 I was finally granted a loaner. The collision dept. kept finding more things to repair and were good to tell us about it but each time extended the time to repair by several days. There is little excuse for leaving me without a car for 2 1/2 weeks.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks like it’s brand new! I am very happy with my experience with Toyota of North Charlotte Collision. Terrance was fantastic to work with! Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the result! My car looks new! Terence was great to work with and kept me up to date about the progress with the repair all along the way.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very pleased with Gianni’s handling of my repairs.
My Experience - 5.0/5.0 -
The repairman, Terrence was very knowledgeable and pleasant to work with.
Likely to Recommend - 5.0/5.0 -
Thorough
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Terrence was extremely helpful
Returned Clean
My Experience - 5.0/5.0 -
Very helpful and great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
You caused me to lose the sale of my FJ by nitpicking on a 196k FY, which did not have any serious issues. Luckily, I was able to sell my vehicle to another buyer, but the buyer that had me take it for the presale inspection lost out on a FJ that was in FANTASTIC condition for that mileage, etc...
Customer Service - 0.5/5.0 -
I would never recommend anyone do business with this dealership!!!