Tri-Valley Auto Body
3529 First St. -- Office,
Livermore,
CA
94551
USA
In operation 46 years.
We are family owned and operated since 1980. For over 40 years, the Romero's have offered services with a family based approach, providing customers with expert services that exceed expectations. Our skilled technicians and staff will help you back on the road as soon as possible.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than expected upon return. The team is widely recognized for professionalism, friendliness, and transparency throughout the repair process. Frequent and proactive communication, including regular phone updates and detailed explanations of repair steps, is a standout highlight across numerous reviews. Timeliness is another strong suit, with many repairs completed ahead of schedule, often surprising customers positively. Vehicle cleanliness upon return is frequently mentioned as an above-and-beyond touch, with cars returned thoroughly detailed inside and out. A few customers noted areas for improvement, including estimate accuracy and occasional communication gaps, as mentioned directly in their feedback.
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Service Quality
"... worked with. Staff were professional and friendly, the work appears very well done, and they went out of their way to be convenient for me. I'm extremely ..."
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"... bumper, and the truck f150 looks as good as new. The quality of the repair exceeded my expectations, with everything aligned perfectly and the finish ..."
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"... customer service! Everyone was friendly & professional. Repairs were completed quickly & our vehicle looks brand new outisde & in. We appreciate the quality of work provided ..."
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"The shop is very professional but youre treated like friends. I trust that they will do the best for you, that ..."
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"... Auto Body. Their customer service is excellent and their body work is top notch. My vehicle was completed as promised and returned cleaner than when it arrived ..."
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"... my car looks beautiful, and they got the work done two business days earlier than anticipated meaning I had my car back before a holiday weekend. Very pleased ..."
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"Finished early by a few days and and the car looked better than brand new!"
"Work was quality and was done in 14 the time they quoted. Good people that work hard to get the job done right"
"My car was ready much sooner than I expected. A great surprise!"
"They were super thorough and got my car back quicker than expexted"
"Tri Valley Auto is AMAZING! They were overly communicative, helpful, and honest. I would highly recommend."
"Tri-Valley Auto Body kept us updated during the entire process."
"Communication was on point"
"... service! They are very attentive and transparent, keeping customers updated every step of the way."
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"Communication was terrible. I explained I was going out of town for a week and I needed the car when I got ..."
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Mariela
(Honda owner)
reviewed 9/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good and fast
Customer Service - 5.0/5.0 -
Thanks Robert
Returned Clean
Andrew
(Buick owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Maria
(Honda owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jose Cresencio
(Chevrolet owner)
reviewed 9/21/26
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Personally don’t think my vehicle was fully repaired was left making a strange sound.
Customer Service - 4.0/5.0
Returned Clean
Ouk-Yean
(Lexus owner)
reviewed 9/18/26
Likely to Recommend - 5.0/5.0 -
Absolutely! In fact, I have already recommended Tri-Valley Auto Body to several people.
Repair Quality - 5.0/5.0 -
They did an excellent job from repairing to cleaning the car. It now looks like a new car!
Customer Service - 5.0/5.0 -
JR was friendly and professional.
Returned Clean
Aaron
(Ford owner)
reviewed 9/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Raquel
(Toyota owner)
reviewed 9/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lorine
(Honda owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Danny
(Toyota owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Curt
(Honda owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robert
(Lexus owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0
Returned Clean
Marissa
(Ford owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kenneth
(Hyundai owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
James
(Honda owner)
reviewed 9/4/26
Likely to Recommend - 5.0/5.0 -
I’ve been other places that did an inadequate repair. Tri/Vally were flawless.
Repair Quality - 5.0/5.0 -
My car looked like new!
Customer Service - 5.0/5.0
Returned Clean
Allan
(Toyota owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Daisy
(Hyundai owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jeffrey
(Toyota owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Bruce
(Lexus owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and great communication. Frequent updates
Customer Service - 5.0/5.0
Returned Clean
Courtney
(Tesla owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kate
(Jaguar owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0 -
Very pleased with the excellent service and care shown by this shop.
Repair Quality - 5.0/5.0 -
Great staff, excellent service! My car looks new again and was returned in excellent condition.
Customer Service - 5.0/5.0 -
Great team, personable and friendly.