Tri-Valley Auto Body
3529 First St. -- Office,
Livermore,
CA
94551
USA
In operation 46 years.
We are family owned and operated since 1980. For over 40 years, the Romero's have offered services with a family based approach, providing customers with expert services that exceed expectations. Our skilled technicians and staff will help you back on the road as soon as possible.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than expected upon return. The team is widely recognized for professionalism, friendliness, and making the repair process smooth and stress-free. Customers frequently highlight proactive communication, including regular phone updates and detailed explanations throughout the repair process. Timeliness is a strong point, with numerous customers noting their vehicles were completed ahead of schedule. The complimentary interior and exterior detailing upon vehicle return was a pleasant and recurring surprise. A few customers noted isolated concerns such as delays due to parts availability and occasional communication gaps, as mentioned directly in their feedback.
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Service Quality
"... worked with. Staff were professional and friendly, the work appears very well done, and they went out of their way to be convenient for me. I'm extremely ..."
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"... not my first experience with Tri Valley Auto Body. Their customer service is excellent and their body work is top notch. My vehicle was completed as promised and returned ..."
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"The shop is very professional but youre treated like friends. I trust that they will do the best for you, that ..."
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"... customer service! Everyone was friendly & professional. Repairs were completed quickly & our vehicle looks brand new outisde & in. We appreciate the quality of work provided ..."
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"Great service! They are very attentive and transparent, keeping customers updated every step of the way."
"The repaired area on my car looks beautiful, and they got the work done two business days earlier than anticipated meaning I had my car back before a holiday weekend. ..."
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"Work was quality and was done in 14 the time they quoted. Good people that work hard to get the job done right"
"They were super thorough and got my car back quicker than expexted"
"Told it would take 3 days, wasnt ready until the 5th day"
"They were really good about being transparent about the delay, so I really appreciated the updates even with the delay."
"Tri Valley Auto is AMAZING! They were overly communicative, helpful, and honest. I would highly recommend."
"Called me up to discuss some extra parts that would be needed to complete the repair and made sure they ..."
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"... time. Few delays because of certain parts, but was always notified of the situation and cause of delay. Very professional."
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"Communication was terrible. I explained I was going out of town for a week and I needed the car when I got ..."
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"Great service. Friendly and helpful. They were quick to call me and keep me updated and worked well with my insurance. Great job highly recommend."
Loy
(Jeep owner)
reviewed 8/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job Good communication everything was smooth
Customer Service - 5.0/5.0
Returned Clean
Enrique
(Honda owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nicholas
(GMC owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Sheryl
(GMC owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Bvts Inc
(Chevrolet owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
JR and your staff are very easy to work with
Customer Service - 5.0/5.0
Returned Clean
Ashokkumar
(BMW owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Frederick
(Mazda owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0 -
Very pleased, good communication during the process.
Repair Quality - 4.5/5.0 -
Not completed yet done parts are ordered. Apparently the top was removed there seems to a noice of air coming in while driving. Should be checked when the other parts ordered and installed. Thank you
Customer Service - 4.5/5.0 -
not completed yet.
Returned Clean
Giles
(Toyota owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Beth
(Honda owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lisa
(Honda owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mark
(Mercedes-Benz owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Yassir
(Mazda owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient, prompt, courteous staff member who was ready to help with a big smile
Customer Service - 5.0/5.0
Marrissa
(Ford owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Khin Hnin
(Toyota owner)
reviewed 7/9/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Kenneth
(Nissan owner)
reviewed 7/9/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Nathan
(Honda owner)
reviewed 7/2/26
Likely to Recommend - 5.0/5.0 -
Telling everyone I know.
Repair Quality - 5.0/5.0 -
Excellent Service. Done fast and repair is perfect. Andrew is extremely friendly and professional. I will be recommending you guys!!
Customer Service - 5.0/5.0 -
Andrew is professional and friendly
Returned Clean
Sturai
(Toyota owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Douglas
(Chevrolet owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent craftsmanship
Customer Service - 5.0/5.0 -
Great communication and treatment
Returned Clean
Tracye
(Honda owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
William
(Nissan owner)
reviewed 6/26/26