Trotter Ford Lincoln

4.9 (170reviews)
100%
P.O. BOX 5300,  Pine Bluff,  AR  71611
Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (170)

My Experience

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Returned Clean

My Experience

Looks perfect

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My Experience

We are very pleased with the work done and the customer service.

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Repair Quality

We had a really good experience. We are very pleased with the work that was done and customer service was great.

Customer Service

Customer service was great!

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My Experience

On a scale of 1-10, I give Trotter Ford a 10

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Great customer service! Im a returning customer, a success each time.

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My Experience

Great customer service and they also did a an awesome job restoring my vehicle!!

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Repair Quality

Customer service was great

Customer Service

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Repair Quality

This is at at least the third time Trotter Ford has done bodywork for me. As usual, it was excellent. They hoped to work would be completed on Friday, but the part did not come in on time and they notified me promptly when it didn’t arrive. They did have the work completed the following Monday after the part did arrive. As usual Kevin Thompson was a a pleasure to work with.

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Customer Service

repairs?8Service was good and prompt. Staff kept me and my husband informed of the status of my vehicle. The only issue I had is that I wasn't informed when to pick up my vehicle. Staff said they called me and my husband but they actually called an ex from over 10 years ago..smh...I dont know how this happened at all considering my husband and I was called in the beginning

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Repair Quality

The collision staff was very nice and helpful. I pulled up and they went to work. Vacuumed up all the broken glass, threw away the broken window in the backseat and safe wrapped my window so my vehicle could hold the ac air in this 100° weather. The parts came back very fast. I dropped my vehicle off that morning and it was ready that evening no rental was needed. Im very satisfied overall. 10 out of 10. Thank You Trotter Ford Lincoln Collison Staff!

Customer Service

Customer service is great! Very nice staff.

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My Experience

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My Experience

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And I will be recommending to ask for Mr, Kevin Thompson, Body Assistant Manager.

Repair Quality

I would like to say thank you so much and to recognize Mr. Kevin Thompson, Body Shop Assistant Manager for always being helpful and available in answering my concerns regarding my vehicle issues during the repair. Please let him know also that he really did a good job.

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My Experience

They were awesome! I’m very satisfied, and Kevin a great guy and also the young man in the office across from his. Sorry I can’t remember his name, but I really appreciate those guys! A job very well done.Thanks!!

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Repair Quality

The quality of the repair is great!

Customer Service

The customer service is excellent!

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My Experience

Likely to Recommend

Already recommended to all my friends and family

Repair Quality

They did a great job paint and bodywork are 10/10

Customer Service

Great people to work with overall

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My Experience

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My Experience

Was update on the repairs progress.very well appreciated. Customer service was very good thanks trotter ford

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My Experience

Great customer service