Trotter Ford Lincoln

4.9 (159reviews)
100%
P.O. BOX 5300,  Pine Bluff,  AR  71611
Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (159)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repair was done way quicker than expected. Liked the text updates.

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Repair Quality

Customer Service

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My Experience

Took longer than expected.

My Experience

Quality work was done in a timely manner and ready when I was told

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Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the effort Johnny Whitehead made and that Kevin made to be certain my car was properly repaired and that I was satisfied.

Likely to Recommend

Repair Quality

As far as I can tell, they did a fantastic job on my car. The body shop manager, Johnny Whitehead and Kevin were very professional, courteous, and concerned about getting my car repaired properly and as soon as possible. And they even detailed it. My warmest thanks to both of them.

Customer Service

The same as I just stated about Johnny and Kevin.

Returned Clean

My Experience

They were friendly and did a great job with the repairs.

My Experience

Kevin was really helpful in getting my vehicle in and out,even did it ahead of schedule. It looks really good. Thank you Kevin.

Likely to Recommend

Repair Quality

Very satisfied, finished with my vehicle ahead of the estimated time.

Customer Service

Returned Clean

My Experience

Great job

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Repair Quality

Customer Service

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Repair Quality

Auto shop took entirely too long to finish vehicle. Vehicle body lines weren’t aligned correctly even after the extended time taken. All around below average service. I would not recommend service to anyone based on the quality of my vehicle service.

Customer Service

Returned Clean

My Experience

My right front door was replaced, why I can’t access my no key entry anymore?

My Experience

I had an awesome experience at Trotter. John and Kevin were awesome guys to work with. They gave us awesome top notch customer service. The repairs look awesome and top notch. I will recommend Trotter to family, friends, colleagues my church family and anyone else that needs service. Thank you so much John and Kevin. You get a 1000⭐️’s

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Customer Service

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Likely to Recommend

No one could have done a better job in all respects.

Repair Quality

They did a wonderful job. I could not ask for better service on my vehicle and they were respectful, professional and considerius of my circumstances.

Customer Service

They did a wonderful job. I could not ask for better service on my vehicle and they were respectful, professional and considerius of my circumstances.

Returned Clean

My Experience

Everyone did an outstanding job.

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Repair Quality

Customer Service

Returned Clean

My Experience

I had a good experience they walked me through. Everything kept me updated Customer service was excellent they did. A excellent job to my car if I had to do it again I would definitely choose Trotter Ford, i 100% appreciate there service. Definitely would recommend their service. , Thanks for everything.

Likely to Recommend

Repair Quality

Everything was excellent. My car was perfectly fixed. Great customer service hundred percent satisfied if I had to go back to Trotter ford . They would be my number one pick. Thank you so much.

Customer Service

100% customer satisfaction. I was definitely satisfied with the work and customer service.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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My Experience

I was exceptionally pleased by the work performed on my vehicle. The staff were extremely professional and communicated effectively with daily updates.

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Customer Service

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My Experience

Customer service excellent.

My Experience

Your team at Trotter was fantastic!!! They went above and beyond by helping me with rides to my rental car.

Likely to Recommend

Repair Quality

Customer Service

Customer service was fantastic!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean