Troys Best Auto Body Shop Inc

4.9 (209reviews)
96%
3102 7th Avenue,  Troy,  NY  12180

In operation 33 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (209)

My Experience

Geico recommended a number of other shops along with yours. The agent I spoke with had a number of great reports about Troy's Best. My experience is another great report for your shop. Thank you

Likely to Recommend

Repair Quality

Your team is second to none. Appreciated how you worked with my circumstances and kept me informed as you progressed with my car...looks great!

Customer Service

My Experience

Kindness stood out at Troy’s Best Auto Body Shop, besides the fact that they did a perfect job.

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Repair Quality

There were some electrical issues tonight, or so it seemed.

Customer Service

Very kind people!

My Experience

They were communicative, did the job in a timely fashion, and did the job well. No complaints.

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Repair Quality

Customer Service

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Repair Quality

Excellent customer service and professionalism.

Customer Service

Excellent staff!

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Repair Quality

Expert job repairing my 4Runner and fixing custom parts. Great communication along the way with updates and very friendly owner and staff. Would highly recommend!

Customer Service

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Customer Service

My Experience

I was kept informed of the progress and delays when they were repairing my vehicle.

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My Experience

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Definitely

Repair Quality

Very pleased with the work, interactions, being kept up to date on progress. Having the rental all set up, made it very convenient. I didn’t have to worry about anything. A smooth transaction from start to finish.

Customer Service

Excellent!

My Experience

My Experience

My car is my baby because it is the first car I ever owned brand new. When a tree branch fell off a tree and hit it, it damaged the side of the roof right above the door, were the curl of the roof starts and the side of the passenger door. I was so upset thinking the roof wouldn't be repairable. I contacted my insurance and it was covered so I started looking for a body shop. When I found Troy's Best Auto Body Shop. A small mom and pop shop that's been around since 1993 with great reviews. It told me I wanted this shop to fix my car. It told me that the owner(s) of this company takes pride in their work and that they do an excellent job. I made the right call. When I arrived the entire staff were polite, nice, and friendly. They reassured me they would take great car of my car. At that moment, I knew my car was in great hands and it was. They did an absolute excellent job. You can't even tell there was any damage to my car. I was so thrilled and so impressed with their work I still am in awe because I thought the roof wasn't fixable, but you cannot even tell there was any damage. What also makes this company so great. They took the time and detailed my car. I was blown away when they called telling me my car was ready and that they detailed it, at NO EXTRA cost. They just took it upon themselves to do it. Shout out to Erica! Over all I am really satisfied with this company. If any one ever needs body work I am recommending this company hands down. Or if I ever need more myself I am coming back here. You hear horror stories about mechanics and body shops, but this body shop took all those worries away. Just overall a great company with an amazing staff. Thank you to everyone at Troy's Best Auto Body Shop for taking such could car of my car.

My Experience

Troys Best Auto Body Shop did a great job with my Jeep. I would highly recommend them! 👍

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Customer Service

My Experience

Great service excellent results

My Experience

These guys went above and beyond - to ensure not only did they do the job asked of them - but also corrected work done incorrectly - by the body shop my insurance company forced me to go to in the first place - and also diagnosed other issue that was an easy fix - all in one shop stop and with a professional and likable altitude, which these days - matters ! I highly recommend them for your vehicles needs - and I’ll be back if needed! Kudos and thanks !

My Experience

Some of the kindest, highly communicative & most genuine people/mechanics/owners at an auto body shop I’ve ever worked with. You can tell them they are family-owned and genuinely care about their customers & customer service. Would definitely work with them again & recommend to friends & family!

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My Experience

Couldn’t have had a better or more satisfactory experience. Would highly recommend to anyone.

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My Experience

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My Experience

Probably the best experience I have had at a body shop! Everyone was very professional and I appreciate all the updates. Thank you for the good experience. I will recommend you to others. Thanks!

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Customer Service