Tucker Auto Body and Towing, Inc.

4.8 (2,381reviews)
96%
463 W. Aten,  Imperial,  CA  92251
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Shop AssistantSparkles

You and your car are most important to Tucker Autobody and Towing inc.We take great pride in providing the up most customer experience and getting your car back on the road in pre- loss condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Scion
Tesla
Toyota

Reviews (2,381)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professional repairs, and excellent communication throughout the repair process. Many highlighted the daily text and phone updates that kept them informed every step of the way, with several noting their vehicles were completed ahead of the promised date. The quality of repairs was frequently described as exceptional, with customers expressing that their vehicles looked brand new upon return. Cleanliness of returned vehicles was also a recurring positive note. A small number of customers mentioned areas for improvement, including occasional miscommunication on timelines, parts availability delays, and isolated instances where repairs required a return visit for touch-ups — all noted directly from customer comments.
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"... kept me informed throughout the repair process. The quality of the work exceeded my expectations—my Volkswagen looks absolutely amazing, like nothing ..." Read more
"Like I said in the other survey, service at Tucker goes above and beyond expectations to give the customer peace of mind about the repairs. ..." Read more
"They did an amazing job on repairing and painting my car, I was legit incredibly impressed & happy how it ..." Read more
"The entire team is exceptional at their respective position. Great Work!"
"The people who work at Tucker‘s definitely take care of their customers write down to the smallest detail. They want you to leave satisfied. They are our first ..." Read more
"... job! My car looks so good. Thank you all again for a super quick turn around time. Dropped my car off on a Wednesday, my car was ready for pick up that following Monday!! ..." Read more
"... about the time it took to get my car fixed up. I got my car sooner than expected job that was done on my front bumper looks great. 100% recommended." Read more
"... were great at keeping me updated on the process. My car was done before the projected date and the work was professionally done. Thank you all." Read more
"It was completed 7 days ahead of the estimated due date"
"repair work was completed ahead of schedule."
"Yes all has been communicated with me on a daily"
"... that were done, but more than anything, I was really impressed by the follow up and keeping me informed as the work progressed. Very professional!" Read more
"Day by day updates, finishing before originally scheduled. Friendly. Very professional. Never had to guess on ..." Read more
"The text messaging option was perfect for updates and communication"
"Great communication throughout the repairs."

My Experience

First, the daily communication is incredibly awesome. I could imagine the process with each update. Second, the work is the best. You have a very talented team from the front desk, to the people that is unseen.

Likely to Recommend

Repair Quality

Customer Service

The communication via text messages were top tier, informing of daily progress.

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

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Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Not a satisfactory paint job on side panel. I need to return truck to have paint refinished.

Likely to Recommend

Repair Quality

Dissatisfied with Truck paint. Need to return.

Customer Service

Returned Clean

My Experience

Great communication from staff!

Likely to Recommend

Repair Quality

Great Service and Communication

Customer Service

Returned Clean

My Experience

Great service, job was done quick and constant updates. Recommend this place 100% quality work 🙌

Likely to Recommend

Great customer service

Repair Quality

Took a few more days than the schedule date.

Customer Service

Great customer service

Returned Clean

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Customer Service

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Customer Service

Returned Clean

My Experience

My Experience

Excelente servicio, todo en tiempo y forma. Muy buena comunicación.

My Experience

Great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I couldn’t be happier with the service I received from Tucker Auto Body! From the moment I dropped off my vehicle until the day I picked it up, the entire team was professional, friendly, and kept me informed throughout the repair process. The quality of the work exceeded my expectations—my Volkswagen looks absolutely amazing, like nothing ever happened! Their attention to detail, excellent communication, and commitment to customer satisfaction truly set them apart. They made what could have been a stressful experience completely smooth and worry-free. I highly recommend Tucker Auto Body to anyone looking for honest, high-quality repairs and outstanding customer service. Thank you to everyone on the team for a job exceptionally well done!

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Love the results

My Experience

The staff has been very friendly, professional, helpful and informative. The communication is very good and consistent. The work is top notch. Thank you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean