Tucker Auto Body and Towing, Inc.

4.8 (2,412reviews)
97%
463 W. Aten,  Imperial,  CA  92251
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Shop AssistantSparkles

You and your car are most important to Tucker Autobody and Towing inc.We take great pride in providing the up most customer experience and getting your car back on the road in pre- loss condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Scion
Tesla
Toyota

Reviews (2,412)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professional repairs, and excellent communication. Many highlighted the daily text and phone updates that kept them informed throughout the repair process, providing peace of mind. Repair quality was frequently described as exceeding expectations, with vehicles returned looking like new. Timeliness was a strong point, with numerous customers noting their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were repeatedly commended. A few customers noted minor issues such as paint blemishes, misaligned parts, or delays due to back-ordered parts, reflecting areas customers felt could be improved.
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"... kept me informed throughout the repair process. The quality of the work exceeded my expectations—my Volkswagen looks absolutely amazing, like nothing ..." Read more
"They did an amazing job on repairing and painting my car, I was legit incredibly impressed & happy how it ..." Read more
"Like I said in the other survey, service at Tucker goes above and beyond expectations to give the customer peace of mind about the repairs. ..." Read more
"... body did great work super fast and not to mention returned my vehicle like new super clean inside and out" Read more
"The entire team is exceptional at their respective position. Great Work!"
"... you all again for a super quick turn around time. Dropped my car off on a Wednesday, my car was ready for pick up that following Monday!! Awesome job again ..." Read more
"repair work was completed ahead of schedule."
"... were great at keeping me updated on the process. My car was done before the projected date and the work was professionally done. Thank you all." Read more
"It was completed 7 days ahead of the estimated due date"
"... Towing & Repairs who worked on my 2025 Lexus. The repair was done incredibly well and impressively fast—less than two weeks! I really appreciate the efficiency ..." Read more
"First, the daily communication is incredibly awesome. I could imagine the process with each update. Second, ..." Read more
"... moment I dropped off my car till I picked it up. The updates with texts & phone calls were comforting & made me feel that I had nothing to worry about. ..." Read more
"They kept me informed step by step throughout the whole process. Staff was courteous and helpful."
"Timely repairs, amazing customer service and great communication on repair status."
"... towed as requested to the new body shop in San Diego. I still do not understand how my car could sit at Tuckers for almost 2 weeks after I had given them permission ..." Read more

My Experience

I am completely 100% satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

great experience!

Repair Quality

I am very pleased with the promptness, respect and professionalism that Truckers provided me with my experience. Thank you so much help my process go smooth and getting my car fixed and back into my possession.

Customer Service

Everyone that i interacted with was respectful and answered all my questions thoroughly.

My Experience

Real happy with the final results of how my Tesla was repaired very satisfied with all the work done painting and parts replaced.

Likely to Recommend

Great repair work would recommend Tuckers

Repair Quality

Vehicle was repaired back to original condition.

Customer Service

Customer service was there every step of the way up to receiving vehicle

Returned Clean

My Experience

Good evening, thank you a zillion times to Tucker Staff, Jenna for being so helpful with all the paperwork with my insurance adjusters. John for keeping me updated thru text or calls of the process. After a month of my car being in the shop, I was able to pick up my Sportage KIA, John did a complete walk down explained in detail what work and parts ordered. My car looks as new as when I first purchased it off the dealer lot. Even has that amazing shiny look ,very detailed, thank you for your hard work and dedication for understanding when a customer has to go thru so much when stress. emotional & financial. I will definitely recommend Tucker Auto Body at 💯 percent to all my family & friends if ever needed.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I would recommend Tucker Auto Body with an excellent customer service rating. They were helpful, job was impeccable, clean and punctual with the service time frame

My Experience

Great service! Kind people! Constant updates on how the progress of the repair was going! 10/10

My Experience

I love their friendliness. I am very satisfied with the work they did on my RAV4, as well as their professionalism; I also loved hugging the dogs they have there. I 100% recommend it.

Likely to Recommend

Highly recommended!!

Repair Quality

Excellent service!! ¡Excelente servicio!

Customer Service

The customer service is very professional.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Excellent customer service

Customer Service

clean job

Returned Clean

Likely to Recommend

Repair Quality

Great communication and costumer service

Customer Service

The ladies at the front desk were extremely nice, answered all of my questions and worked with my schedule for drop of and pick up times as well as estimate process

Returned Clean

Likely to Recommend

I tell everybody I know so to take the vehicles to tuckers for service. I've never had a problem

Repair Quality

Great service good communication, between tucker and myself

Customer Service

Very good service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Just wanna say Thank you to the staff who worked on my car. My car looks great! Tuckers Auto Body was very professional and communicated very well with us! Thank you Luis for all your help!!! You were great. 😊 Thanks again.

My Experience

Unfortunately, I would not recommend your shop for Tesla body work. When I was initially told my car was ready, there were several obvious issues that should have been caught during a final quality control inspection: a large windshield crack caused during assembly, a glove box that wouldn't open, and an improperly secured cowl panel, and significant hood/fender misalignment. It was explained that the hood/fender misalignment was related to damage to the left fender. However, that damage to the left fender was very minimal and, in my opinion, should not have resulted in the significant misalignment that remained. I appreciated that you replaced the damaged windshield at no cost. However, when I returned several weeks later, there were still significant problems: the passenger window was getting stuck due to improper reassembly, the dashboard was not fully seated and clipped into place, the hood/fender alignment issues remained, and several plastic components had been glued rather than properly secured, with some glue already coming undone. After driving home, I also discovered significant wind noise from the driver's window due to a damaged seal, and the windshield washer system was not working. The biggest issue was the lack of a thorough final inspection before the vehicle was returned to me. Having to repeatedly return the car for basic assembly and functional issues was very frustrating. I frankly would not use your shop for Tesla body work again and would not recommend it to others. I would also request to have at least the remaining functional issues properly repaired - (the windshield washer system and damaged driver's-side window seal).

Likely to Recommend

Repair Quality

Great work on the body work.

Customer Service

The only person that I dealt with was nice and pleasant.

Returned Clean

My Experience

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Repair Quality

My Experience

Thanks for the excellent service and repairs done on my Camaro.

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Repair Quality

Customer Service