Tuscaloosa Ford Collision
In operation 23 years.
Being involved in an accident is typically an unpleasant experience, but with our help, getting your car repaired and back on the road doesn’t have to be. Our estimators and office staff are skilled and caring. They are here to help guide you through the process. Five Star Collision Centers work with all insurance companies and have direct relationships with most of the major carriers. We work on your behalf to ensure proper and timely repair. We can assist with rental car arrangements as well. Our staff will fully explain the entire process, schedule your repairs and follow up during the repairs to ensure a seamless experience.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 2.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
I’m giving a 5 because I’m satisfied with the repair but unsatisfied with the four extra weeks of delays.
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was very pleased with the work they did. I would recommend them.
Repair Quality - 5.0/5.0 -
It looks like they did an excellent job. The car looks great.
Customer Service - 5.0/5.0 -
Brent was excellent to deal with. He knows a lot and explained everything very well.
My Experience - 5.0/5.0 -
They did a great j ob. It just took so long. Im satisfied though
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job. It just took so long. 5 weeks
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Greatly appreciated and very professional, I’m very pleased with the work. Got a text everyday, keeping me up with the progress of my vehicle again very pleased
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
It took a long time. You did keep me posted and let me know what was going on. The communication was top tier.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mike was very helpful and kind.
My Experience - 0.0/5.0 -
I am not 100 percent satisfied because my car is making a noise through the door in which it wasn’t making that noise before it was dropped off. I took It back just to be told it was fixed and it is still making the same noise.
My Experience - 5.0/5.0 -
Thank you so much for taking care of my car. You cannot even tell there was any damage. Looks wonderful
Likely to Recommend - 5.0/5.0 -
About a year ago I had another small repair performed by this shop on a paint flaw from the factory and they did a wonderful job. They did an outstanding job with this repair. I would definitely recommend them to my friends and family
Repair Quality - 5.0/5.0 -
Fitment of new parts was exceptional. The paint job on the new body parts perfectly matches the factory paint. Friends who have looked at the vehicle have not been able to tell which side had been damaged.
Customer Service - 5.0/5.0 -
Customer service was excellent. They did a very good job of keeping me informed of the repair process and when I could expect to get my vehicle back.
Returned Clean
My Experience - 5.0/5.0 -
The entire staff was friendly and professional. The quality of work they did on my car was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Nothing on them just that my insurance wasn’t not keeping up with payments for the service
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best in Tusaloosa