Tuscaloosa Ford Collision
In operation 23 years.
Being involved in an accident is typically an unpleasant experience, but with our help, getting your car repaired and back on the road doesn’t have to be. Our estimators and office staff are skilled and caring. They are here to help guide you through the process. Five Star Collision Centers work with all insurance companies and have direct relationships with most of the major carriers. We work on your behalf to ensure proper and timely repair. We can assist with rental car arrangements as well. Our staff will fully explain the entire process, schedule your repairs and follow up during the repairs to ensure a seamless experience.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything was fixed properly from what i can tell but my car does smell like paint now when i crank it at first. Hopefully the smell will fade away.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well please very good job
My Experience - 5.0/5.0 -
You are using a very old address, please change to - Joe Wincek 5096 Moore's Bridge Alley Northport, Al. 35473 The address you are currently using is a mixture of 3 other addresses.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The repair has failed twice. I now have to take my vehicle back again, taking time away from work. Additionally, the second time I was in for the same repair, it seemed like I was more an inconvenience than a customer.
Customer Service - 0.5/5.0 -
First, the staff in general seemed like it pained them to assist a customer. Secondly, there was no transportation assistance (courtesy car) offered after the repair failed and I had to take it in a second time.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great Service, very quick and informative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work performed was great! The staff was also a pleasure to deal with and I had an over all great experience. Thank you!
My Experience - 5.0/5.0 -
Great job. Great experience. Thanks to Bill, Stephanie all the staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank yâall so much for fixing my Highlander in such a timely manner, it looks fantastic! I would like to apologize for whatever yâall might have found after removing my rear seats, I do have kids so Iâm sure there may have been a French fry or a chicken nugget under there ha ha But seriously, thanks a bunch for making my car look amazing again!!!
My Experience - 5.0/5.0 -
I am completely happy with the service provided my truck looks almost new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike did all he could to satisfy me. Good customer service. Rare