Ulrich Ford Lincoln Collision Center

4.8 (194reviews)
94%
1130 West 16th St,  Pella,  IA  50219

In operation 91 years, 21 years at this location.

Ulrich Ford Lincoln is a family owned dealership that has been in business since 1935! Our goal is to provide outstanding customer service and quality repairs. In addition to our facility's I-CAR Gold Class certification, Ulrich's team of highly trained professionals can provide on-site glass repairs/replacement and paintless dent removal. Need help navigating through an insurance claim? We are preferred by most insurance companies and we can provide the assistance you need to get your vehicle back to looking like new. When it comes to comprehensive collision services, Ulrich Ford Lincoln is the best choice for you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (194)

Likely to Recommend

Repair Quality

Amazing company, wonderful people and astonishing work.

Customer Service

Returned Clean

My Experience

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My Experience

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Repair Quality

Everything from start to finish was exceptional service!

Customer Service

Mike was phenomenal to work with and help me through all my concerns.

My Experience

The repairs took longer than what I expected. The car was there from 5-18 thru 6-3.

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Repair Quality

Customer Service

The car went in on 5-18 and was scheduled to be done on the 22nd, then was pushed back to the 29th, then was pushed back to 6-2, and finally to the 3rd.

My Experience

Staff very thoughtful and kind.

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Repair Quality

Very friendly staff. Knowledgeable,

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Check engine light is on and h as been since I picked it up. A.C. isn't working right either.

Customer Service

Returned Clean

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Repair Quality

Thankful to have the door repaired it looks a lot better. I don't know if it is possible, but it would be nice to have the door edge guard strip replaced if it is possible to do that.

Customer Service

Excellent communication throughout the process. Thank you.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Body repair looks amazing ,like nothing happened!! Great service!!

Customer Service

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My Experience

Car looks great! Also appreciated it being vacuumed and cleaned!

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My Experience

The collision dept was top notch. My car was done faster than expected & everything was clearly communicated during every step of the process!

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Repair Quality

Customer Service

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No question about it. Trust Mike and his team

Repair Quality

Did a fantastic job. Took care of all my car needs along with all mine

Customer Service

Personable, easy to work with and lots of updates

Returned Clean

My Experience

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rework negatively impacts the score. would rather it take longer than have to come back.

Repair Quality

Overall satisfied in the end. Color match was very good but re-assembly seemed rushed. Missing trim plate on repair side, door alignment was an 1/8" off and visible from a distance, some rough clear coat on adjacent panel, new door + rear bumper had milky clear coat, interior left dusty from cutting/buffing. Brought it back and all concerns were fixed.

Customer Service

Good customer service with strong communication. Willingness to make it right is a positive.

My Experience

Mike was very helpful and friendly!

Likely to Recommend

Repair Quality

My car looks brand new, and Mike was very helpful and friendly to work with!

Customer Service

Mike was so helpful and friendly!

Returned Clean

My Experience

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